Windows Update corrupt

Hello,

I decided to post to this board because I face a known problem but not a single proposed solution could help me yet.

My Windows (8.1) Update is corrupt and times out everytime I run it. The reason is that I have corrupted files namely

- utc.app.json
- telementry.ASM-WindowsDefault.json
- Amd64\CNBJ2530

If I google any of these files there are a bunch of people sharing the same problem but no solution worked so far:

- I ran multiple sfc /scannow
- I copied the files from another laptop and ran the takeown / icacls / copy commands
- I ran multiple Dism /Online /Cleanup-Image /CheckHealth, Dism /Online /Cleanup-Image /ScanHealth, Dism /Online /Cleanup-Image /RestoreHealth
- I ran Rapair-WindowsImage -Online -RestoreHealth from the Powershell
- I ran Dism /Online /Cleanup-Image /RestoreHealth with a mounted 8.1 USB specified as Source
- I ran chkdsk / r
- I started my laptop in clean boot state and retried all commands.
- tried the windows-update-troubleshooting with admin rights

Nothing worked so far. the RestoreHealth exits with a timeout-error always and the rest just doesnt do anything. The windows troubleshooting says it cannot repair the files..

Any idea or do I have to refresh my windows?

Best regards

- utc.app.json
- telementry.ASM-WindowsDefault.json
- Amd64\CNBJ2530

Click to expand...

because everyone of those files have been flagged by SFC as corrupt.. Which is a False Positive.. None of those files are corrupt..
SFC is the known cause of your corruption issue...

KYHI said:

- utc.app.json
- telementry.ASM-WindowsDefault.json
- Amd64\CNBJ2530

Click to expand...

because everyone of those files have been flagged by SFC as corrupt.. Which is a False Positive.. None of those files are corrupt..
SFC is the known cause of your corruption issue...

Click to expand...

ok so how do I make my windows update work again?

explain the problem with Windows Update

If have issue with getting or installing updates - you can kinda reset windows update by

opening Task Manager and stop the Windows Update Service (right click > stop)


then delete the Software distribution folder from within the windows directory


then run Windows Update again through control panel

I did what you proposed. Stopped the Service and deleted the folder. then went to windows update and searched for updates. (said 50+ updates available)
I toggled download / install. now the download progressbar stays at 0 KB / 0% for like 2 hours and nothing happens :/

hours later... windows update still at 0% and no, it is not just a false display. the SoftwareDistribution folder does not increase in size, too.

reboot