Windows 8 and 8.1 Forums


Windows Update Error 80244019

  1. #1


    Posts : 24
    Win 8.1 x64 Pro

    Windows Update Error 80244019


    Hi guys

    I'd be grateful for some help please.

    I have this Windows Update Error 80244019 since 28th July (the day before Win10 was released!):

    Click image for larger version

    The web seems to be lit up by hundreds of other people experiencing the same error and I've spent the last few hours reading all the posts without solution, see here: https://www.google.com/search?q=8024...w=1824&bih=927

    It seems that the problem can be solved by upgrading to Win10 but I'm not ready to do that yet.

    I can also get Windows Update to run successfully if I uncheck the option to 'Give me updates for other Microsoft products...'but that doesn't help me update Microsoft Office 2013, etc.

    Quick summary of what I've tried without success is:

    System Restore
    Check BITS, Software Protection, and Windows Update services all set to defaults and started
    Scan for infection using Kaspersky, MalwareBytes and SuperAntiSpyware
    Run the Windows Update diagnostics tool from here: https://support.microsoft.com/en-us/...e-issues/en-us
    And worked through the cmd prompt procedure here to reset Windows Update: https://support.microsoft.com/en-gb/kb/971058

    The diagnostics tool always finds and fixes these errors but it doesn't resolve the update error code:

    Click image for larger version

    It should be noted that I have another computer running Win7x64 Home & Office 2010 and there isn't a similar problem.

    GIVEN THAT SO MANY PEOPLE SEEM TO BE EXPERIENCING THIS ERROR AT THE MOMENT DOES ANYBODY HAVE SOME INSIGHT PLEASE? Many thanks.

    Also, I wonder if anybody could decipher the errors in my C:\Windows\WindowsUpdate.log please. I think it might suggest the cause but I can't understand it. It shows as follows:

    Code:
    0:19:01:157    2004    4928    AU    ###########  AU: Setting new AU options  ###########
    2015-08-13    00:19:01:157    2004    4928    AU    Setting AU Approval Type to 2
    2015-08-13    00:19:01:157    2004    4928    AU      # Policy changed, AU refresh required = No
    2015-08-13    00:19:01:157    2004    4928    AU      # Approval type: Pre-download notify (User preference)
    2015-08-13    00:19:01:157    2004    4928    AU      # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Scheduled)
    2015-08-13    00:19:01:157    2004    4928    AU      # Will interact with non-admins (Non-admins are elevated (User preference))
    2015-08-13    00:19:01:157    2004    4928    AU    AU settings changed through User Preference.
    2015-08-13    00:19:01:158    2004    4928    AU    Currently AUX is enabled - so not show any WU Upgrade notifications.
    2015-08-13    00:19:01:176    2004    4928    DtaStor    Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
    2015-08-13    00:19:01:176    2004    1008    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
    2015-08-13    00:19:01:176    2004    1008    AU    Service Provider info changed
    2015-08-13    00:19:01:176    2004    1008    AU    AU Refresh required....
    2015-08-13    00:19:01:177    2004    1008    AU    AU setting next detection timeout to 2015-08-12 23:29:01
    2015-08-13    00:19:01:177    2004    1008    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
    2015-08-13    00:19:01:177    2004    1008    AU    AIR Mode is disabled
    2015-08-13    00:19:01:317    2004    4928    AU    Triggering AU detection through DetectNow API
    2015-08-13    00:19:01:317    2004    4928    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
    2015-08-13    00:19:01:317    2004    4928    AU    Triggering Online detection (interactive)
    2015-08-13    00:19:01:317    2004    4928    AU    Adding timer: 
    2015-08-13    00:19:01:317    2004    4928    AU        Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-08-12 23:19:01, not idle-only, not network-only
    2015-08-13    00:19:01:319    2004    1008    AU    #############
    2015-08-13    00:19:01:319    2004    1008    AU    ## START ##  AU: Search for updates
    2015-08-13    00:19:01:319    2004    1008    AU    #########
    2015-08-13    00:19:01:319    2004    1008    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
    2015-08-13    00:19:01:320    2004    1008    IdleTmr    WU operation (CSearchCall::Init ID 7) started; operation # 327; does use network; is not at background priority
    2015-08-13    00:19:01:320    2004    1008    IdleTmr    Incremented idle timer priority operation counter to 2
    2015-08-13    00:19:01:320    2004    1008    Agent    *** START ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 7]
    2015-08-13    00:19:01:320    2004    1008    AU    <<## SUBMITTED ## AU: Search for updates  [CallId = {4701BBCD-14A8-4E75-89B3-A7C88AA65A6F} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2015-08-13    00:19:01:320    2004    4bcc    Agent    ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 7]
    2015-08-13    00:19:01:320    2004    4bcc    Agent    *************
    2015-08-13    00:19:01:320    2004    4bcc    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 7]
    2015-08-13    00:19:01:320    2004    4bcc    Agent    *********
    2015-08-13    00:19:01:320    2004    4bcc    Agent      * Online = Yes; Ignore download priority = No
    2015-08-13    00:19:01:320    2004    4bcc    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2015-08-13    00:19:01:320    2004    4bcc    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    2015-08-13    00:19:01:320    2004    4bcc    Agent      * Search Scope = {Machine & All Users}
    2015-08-13    00:19:01:320    2004    4bcc    Agent      * Caller SID for Applicability: S-1-5-21-2120807991-2253567100-3600050611-1001
    2015-08-13    00:19:01:320    2004    4bcc    Agent      * RegisterService is set
    2015-08-13    00:19:01:321    2004    4bcc    EP    Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "7971f918-a847-4430-9279-4a52d1efe18d"
    2015-08-13    00:19:01:323    2004    4bcc    EP    Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
    2015-08-13    00:19:01:324    2004    4bcc    Setup    Checking for agent SelfUpdate
    2015-08-13    00:19:01:334    2004    4bcc    Setup    Client version: Core: 7.9.9600.17959  Aux: 7.9.9600.17959
    2015-08-13    00:19:01:334    2004    4bcc    EP    Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
    2015-08-13    00:19:02:259    2004    4bcc    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2015-08-13    00:19:02:262    2004    4bcc    Misc     Microsoft signed: NA
    2015-08-13    00:19:02:262    2004    4bcc    Misc     Infrastructure signed: Yes
    2015-08-13    00:19:02:268    2004    4bcc    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPD533.tmp with dwProvFlags 0x00000080:
    2015-08-13    00:19:02:271    2004    4bcc    Misc     Microsoft signed: NA
    2015-08-13    00:19:02:271    2004    4bcc    Misc     Infrastructure signed: Yes
    2015-08-13    00:19:02:274    2004    4bcc    Setup    FATAL: GetClientUpdateUrl failed, err = 0x8024D009
    2015-08-13    00:19:02:274    2004    4bcc    Setup    Skipping SelfUpdate check based on the /SKIP directive in wuident
    2015-08-13    00:19:02:274    2004    4bcc    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2015-08-13    00:19:03:415    2004    4bcc    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2015-08-13    00:19:03:415    2004    4bcc    PT      + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/...ce/client.asmx
    2015-08-13    00:19:03:415    2004    4bcc    PT    WARNING: Cached cookie has expired or new PID is available
    2015-08-13    00:19:03:416    2004    4bcc    EP    Got 7971F918-A847-4430-9279-4A52D1EFE18D redir SimpleTargeting URL: "https://fe2.update.microsoft.com/v6/"
    2015-08-13    00:19:03:417    2004    4bcc    IdleTmr    WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 328; does use network; is at background priority
    2015-08-13    00:19:03:417    2004    4bcc    PT    Initializing simple targeting cookie, clientId = 93306e04-1a1c-43a3-b9ed-0f85e93628ae, target group = , DNS name = lounge-desktop
    2015-08-13    00:19:03:417    2004    4bcc    PT      Server URL = https://fe2.update.microsoft.com/v6/...impleAuth.asmx
    2015-08-13    00:19:04:244    2004    4bcc    WS    WARNING: Nws Failure: errorCode=0x803d000d
    2015-08-13    00:19:04:244    2004    4bcc    WS    WARNING: MapToSusHResult mapped Nws error 0x803d000d to 0x80244019
    2015-08-13    00:19:04:244    2004    4bcc    WS    WARNING: Web service call failed with hr = 80244019.
    2015-08-13    00:19:04:244    2004    4bcc    WS    WARNING: Current service auth scheme='None'.
    2015-08-13    00:19:04:244    2004    4bcc    WS    WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
    2015-08-13    00:19:04:244    2004    4bcc    WS    FATAL: OnCallFailure failed with hr=0X80244019
    2015-08-13    00:19:04:244    2004    4bcc    WS    FATAL: NwsCallWithRetries<Functor>( Functor(_clientId, _targetGroupName, _dnsName, &_result)) failed with hr=0x80244019
    2015-08-13    00:19:04:244    2004    4bcc    IdleTmr    WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 328) stopped; does use network; is at background priority
    2015-08-13    00:19:04:244    2004    4bcc    PT    WARNING: Failed to initialize Simple Targeting Cookie: 0x80244019
    2015-08-13    00:19:04:244    2004    4bcc    PT    WARNING: PopulateAuthCookies failed: 0x80244019
    2015-08-13    00:19:04:244    2004    4bcc    PT    WARNING: RefreshCookie failed: 0x80244019
    2015-08-13    00:19:04:244    2004    4bcc    PT    WARNING: RefreshPTState failed: 0x80244019
    2015-08-13    00:19:04:244    2004    4bcc    PT      + SyncUpdates round trips: 0
    2015-08-13    00:19:04:244    2004    4bcc    PT    WARNING: Sync of Updates: 0x80244019
    2015-08-13    00:19:04:244    2004    4bcc    PT    WARNING: SyncServerUpdatesInternal failed: 0x80244019
    2015-08-13    00:19:04:244    2004    4bcc    Agent      * WARNING: Failed to synchronize, error = 0x80244019
    2015-08-13    00:19:04:246    2004    4bcc    Agent      * WARNING: Exit code = 0x80244019
    2015-08-13    00:19:04:246    2004    4bcc    Agent    *********
    2015-08-13    00:19:04:246    2004    4bcc    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 7]
    2015-08-13    00:19:04:246    2004    4bcc    Agent    *************
    2015-08-13    00:19:04:246    2004    4bcc    Agent    WARNING: WU client failed Searching for update with error 0x80244019
    2015-08-13    00:19:04:246    2004    4bcc    IdleTmr    WU operation (CSearchCall::Init ID 7, operation # 327) stopped; does use network; is not at background priority
    2015-08-13    00:19:04:246    2004    4bcc    IdleTmr    Decremented idle timer priority operation counter to 1
    2015-08-13    00:19:04:246    2004    25e8    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {4701BBCD-14A8-4E75-89B3-A7C88AA65A6F} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2015-08-13    00:19:04:246    2004    25e8    AU      # WARNING: Search callback failed, result = 0x80244019
    2015-08-13    00:19:04:246    2004    25e8    AU    #########
    2015-08-13    00:19:04:246    2004    25e8    AU    ##  END  ##  AU: Search for updates  [CallId = {4701BBCD-14A8-4E75-89B3-A7C88AA65A6F} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2015-08-13    00:19:04:246    2004    25e8    AU    #############
    2015-08-13    00:19:04:246    2004    25e8    AU    All AU searches complete.
    2015-08-13    00:19:04:246    2004    25e8    AU      # WARNING: Failed to find updates with error code 80244019
    2015-08-13    00:19:04:246    2004    25e8    AU    Adding timer: 
    2015-08-13    00:19:04:246    2004    25e8    AU        Timer: 143FB093-8AA1-4DBC-A582-8806F8F4C1F7, Expires 2015-08-14 23:19:05, not idle-only, not network-only
    2015-08-13    00:19:04:249    2004    25e8    AU    AU setting next detection timeout to 2015-08-13 04:19:04
    2015-08-13    00:19:04:249    2004    25e8    AU    Adding timer: 
    2015-08-13    00:19:04:249    2004    25e8    AU        Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-08-13 04:19:04, not idle-only, not network-only
    2015-08-13    00:19:04:250    2004    25e8    AU      # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-2120807991-2253567100-3600050611-1001} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2015-08-13    00:19:04:250    2004    25e8    AU    Currently AUX is enabled - so not show any WU Upgrade notifications.
    Last edited by Brink; 12 Aug 2015 at 19:27. Reason: code box

      My System SpecsSystem Spec

  2. #2


    Posts : 24
    Win 8.1 x64 Pro


    OK, panic over, after two weeks, I've fixed it.

    I wish I could tell all the other users who're struggling how I did it, but I'm not exactly sure.

    I basically:

    Restored and installed the optional updates that I'd hidden because I didn't think I needed them (including the Win10 preparation updates)
    Restarted in safe mode and ran the Windows Update diagnostics tool in safe mode
    Restarted again in safe mode and ran the Tweaking.com repairs tool to Repair Windows Update in safe mode

    Hey presto, 22 new updates found, errors gone!
      My System SpecsSystem Spec

  3. #3


    Posts : 43
    Windows 8.1 64-bit


    Thanks for posting that google link. I had the same problem (my post has the same title) and found a solution.
      My System SpecsSystem Spec

  4. #4


    Posts : 24
    Win 8.1 x64 Pro


    hcour - I'm pleased that the information I posted helped you resolve the issue.
      My System SpecsSystem Spec

  5. #5


    Posts : 1
    Win 8


    I finally got this fixed today.


    I followed the stop services, rename 2 files, register DLLs & restart the services instructions here:
    Windows Update Error Code 8024A000 - Microsoft Community
    That did not fix the Windows Update problem, but I re-ran the Windows Update fix program, and all is well 28 updates to download.

    The WU fix program is here:
    http://download.microsoft.com/downlo...nostic.diagcab
    I'm assuming that the renaming was the real solution and that the Windows Update fix program set something back up in the new files - I recall seeing something about reset data store during the fix program run.



    No need to run the Auslogics fix program which found lots of unrelated "issues", that I never chose to "fix" via the registration etc. process.
    Last edited by derekimo; 17 Aug 2015 at 17:49.
      My System SpecsSystem Spec

Windows Update Error 80244019
Related Threads
Solved Windows Update Error 80244019 in Windows Updates & Activation
Started getting this error after I recently downgraded my internet speed. Not sure if that had anything to do with it but that's when I started getting the error msg. I followed the instructions here - Windows Update error 80070422, 80244019, or 8DDD0018 - but it did not work. The final step...
I've registered for Win 10, so I check each day to see if any new updates have arrived. Today a few times I saw error 80244019 and an update failure. When you look up the error code you find: Windows Update error 80070422, 80244019, or 8DDD0018 where it claims:
Windows Update error in Windows Updates & Activation
I am running Windows 8.1 64 bit Pro 3.4 Ghz Intel Quad core 8 gig RAM 40 meg hard drive free I have the little Windows 10 icon. I received the following error at 28/07/2015 UK BST after checking for Windows updates. "Upgrade to Windows 10 Pro
Update error!!! from windows 8 to 8.1 in Installation & Setup
51875 when updating windows from the error, there is a problem saying like that "something happened and the windows 8.1 couldn’t be installed, Please try again Error Code 0x80070083". i updated all windows update, still the same message occurred. what should i do now???
Windows Update Error Code 80244019 in Windows Updates & Activation
Hi, I'm using Windows 8 (not 8.1) on an Acer Aspire V3-571 laptop. I get my internet via the phone line with a TP-Link ADSL modem and wifi-router. I use wifi all the time. For a year and a half since I bought this laptop everything has been fine. I keep my computer clean with Windows Defender,...
Hello. So I've just finished updating my Windows 8 to Windows 8.1, the installation went smoothly but now there is a problem - which is the Skydrive folder (that is located in in my users folder) won't synchronize with the following error "Error: We can't connect to your SkyDrive because the...
Windows Update Error. in Windows Updates & Activation
Hey guys I keep getting this error when installing this update. I tried sfcscan, windows update troubleshooter and also the methods to reset and reregister windows update components but none worked. Help me.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook