Windows 8 and 8.1 Forums

After recovery Windows 8.1 is no longer activated

  1. #1

    Posts : 2
    Windows 8.1

    After recovery Windows 8.1 is no longer activated

    Hello Everybody,

    I had to run recovery on my Razer Blade 14 (2013) today, and after it finished my windows 8.1 is no longer activated. It gives the "key does not work" error message at the activation screen.

    Here is the WindowsDiagnostic tool report:

    Windows Diagnostic Information
    Tool Version: 6.3.9600.16384
    Licensing Status: In Notification
    Licensing Status Reason: 0xC004F009
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result: 
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration: 
    Active Partial Product Key: 3GMCH
    Active Product Key Pid2: 00258-90000-00001-AAOEM
    O S Version: 6.3.9600.2.00010300.0.0.101
    Product Name: Windows 8.1
    Processor Architecture: x64
    Edition Id: Core
    Build Lab: 9600.winblue_rtm.130821-1623
    Time Zone: W. Europe Standard Time(GMT+02:00)
    Active Sku Id: b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Active Sku Description: Windows(R) Operating System, OEM_COA_NSLP channel
    Product Uniqueness Groups: 55c92734-d682-4d71-983e-d6ec3f16059f
    Active Product Key P Key Id: df9d0498-0ecb-0af2-94ab-8b243bca691f
    Active Product Key Pid Ex: 06401-02589-000-000001-02-3081-9600.0000-2232015
    Active Product Key Channel: OEM:NONSLP
    Active Volume Customer Pid: 
    Offline Installation Id: 371285558798103257455526103295645615045325231144263847369873602
    Domain Joined: false
    Computer Sid: S-1-5-21-3341362822-3246827577-644040578
    Product L C I D: 1033
    User L C I D: 1033
    System L C I D: 1033
    Service Available: true
    Oem Marker Version: 
    Oem Id: 
    Oem Table Id: 
    Manufacturer: Razer
    Model: Razer Blade
    Install Date: 20150811152629.000000+120
    Result: PASS
    Tampered Items: 
    Server Props: 0xc004f200
    ****** Errors from Event Log *****
    Message: Acquisition of End User License failed. hr=0xC004C003
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: : 20150811142934.000000-000
    Message: License acquisition failure details. 
    Time Written: : 20150811142934.000000-000
    Message: Acquisition of End User License failed. hr=0xC004C003
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: : 20150811141456.000000-000
    Message: License acquisition failure details. 
    Time Written: : 20150811141456.000000-000
    Message: License Activation (slui.exe) failed with the following error code:
    Command-line arguments:
    Time Written: : 20150811132642.000000-000
    Message: Acquisition of End User License failed. hr=0xC004C003
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: : 20150811132642.000000-000
    Message: License acquisition failure details. 
    Time Written: : 20150811132642.000000-000
    Created by Superfly for EightForums & TenForums
    And here is the showkey report

    Windows Product Key Information
    Product  Name: Windows 8.1
    Product ID: 00258-90000-00001-AAOEM
    Installed Key: xxxxx-xxxx-xxxxx-xxxx-xxxxx
    Original Key:    xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
    Original Edition:    Win 8.1 RTM Core Retail
    OEM Key:    OEM key not present in firmware
    Any help would be very much appreciated. I am stumped

    Last edited by razorhack; 11 Aug 2015 at 11:46.

      My System SpecsSystem Spec

  2. #2

    Hi razorhack , welcome to EF,

    Please mask your keys from Showkey's report.

    The System Builder licence in use has been blocked. Did you install it originally? There should be sticker of authenticity on your laptop if the system builder supplied it correctly.
    There was a retail key installed previoulsy which you could try. If both fails online activation, you will need to phone MS.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8.1

    Thank you for the prompt reply!

    I did not install it originally. This is a store bought computer. This happened after I had to recover. The sticker is too worn down to read.

    I have called MS, and they are issuing a replacement key.

    Keys masked - thanks.

    Thank you again, Superfly!
      My System SpecsSystem Spec

  4. #4

    Great... you are welcome
      My System SpecsSystem Spec

After recovery Windows 8.1 is no longer activated
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