Windows 8 and 8.1 Forums


Error 80070005 so no win 10 upgrade for me

  1. #1


    Posts : 2
    Win 8

    Error 80070005 so no win 10 upgrade for me


    When win 10 told me that I would not get an upgrade because I have error 80070005, I found out that I have not had a successful upgrade for 6 months. It probably explains why Norton keeps having me reboot my computer all the time, and why I haven't been able to reset my OS.
    Can anyone help me?

    OS Name Microsoft Windows 8.1
    Version 6.3.9600 Build 9600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name LIVINGROOMPC
    System Manufacturer Hewlett-Packard
    System Model 700-149
    System Type x64-based PC
    System SKU H6U92AA#ABL
    Processor Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date AMI 80.15, 9/19/2013
    SMBIOS Version 2.7
    Embedded Controller Version 255.255
    BIOS Mode UEFI
    BaseBoard Manufacturer Hewlett-Packard
    BaseBoard Model Not Available
    BaseBoard Name Base Board
    Platform Role Desktop
    Secure Boot State On
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale Canada
    Hardware Abstraction Layer Version = "6.3.9600.17196"
    User Name LivingroomPC\Administrator
    Time Zone Eastern Daylight Time
    Installed Physical Memory (RAM) 12.0 GB
    Total Physical Memory 11.9 GB
    Available Physical Memory 7.35 GB
    Total Virtual Memory 12.7 GB
    Available Virtual Memory 8.02 GB
    Page File Space 848 MB
    Page File C:\pagefile.sys
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualization Enabled in Firmware No
    Hyper-V - Data Execution Protection Yes

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    Is your user account setup as Administrator ??
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Win 8


    Quote Originally Posted by KYHI View Post
    Is your user account setup as Administrator ??
    Yes it is.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    temporality disable Norton and see if you can get windows updates installed
      My System SpecsSystem Spec

Error 80070005 so no win 10 upgrade for me
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