Windows 8 and 8.1 Forums


Windows Update Error 80244019

  1. #1


    Posts : 43
    Windows 8.1 64-bit

    Windows Update Error 80244019


    Started getting this error after I recently downgraded my internet speed. Not sure if that had anything to do with it but that's when I started getting the error msg. I followed the instructions here -

    Windows Update error 80070422, 80244019, or 8DDD0018

    - but it did not work. The final step - "13. In the Services window, double-click Software Licensing." - There was no "Software Licensing" service listed.

    No viruses.

    Any help much appreciated.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please temporarily disable your antivirus. This error indicates that there is a problem reaching the update server, this could be due to the antivirus blocking it.
      My System SpecsSystem Spec

  3. #3


    Posts : 43
    Windows 8.1 64-bit


    I tried temporarily disabling AVG, still got the error msg. So I disabled it completely in Task Manager and rebooted, same result.

    I tried booting into safe mode with network but I couldn't even get it to connect to update.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Press windows logo + r, type services.msc and press enter, search for windows update and check the startup type. If it is set to manual, change it to automatic by right click > properties.
      My System SpecsSystem Spec

  5. #5


    Posts : 43
    Windows 8.1 64-bit


    It's set to automatic. That was part of that convoluted process that I linked in my first post. So should I just wait and see if it updates? I also have a notebook so I'll know when an update is due.
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    How does your Modules Installer service look ?

    Click image for larger version

    Start it before trying to get updates.
      My System SpecsSystem Spec

  7. #7


    Posts : 43
    Windows 8.1 64-bit


    Modules Installer was set to manual. I set it to Automatic and started the service, status is Running. Still getting same update error msg.
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by hcour View Post
    Modules Installer was set to manual. I set it to Automatic and started the service, status is Running. Still getting same update error msg.
    Have you tried Troubleshooting ?

    Click image for larger version
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    By downgrading your speed, do you mean you bought a new router or via your provider?
      My System SpecsSystem Spec

  10. #10


    Posts : 43
    Windows 8.1 64-bit


    I had tried some kind of general troubleshooting, didn't know there was a specific one for updates. I ran the update troubleshooter, it says:
    "One or more Windows Update components are configured incorrectly." Then it stops the Bits and Cryptsvc services, then restarts them, says it's fixed. But I still get the same error msg.

    I downgraded my bandwidth from 50/5 to 20/2. No hardware or software changes.
      My System SpecsSystem Spec

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