Windows 8 and 8.1 Forums

Failed update "Upgrade to Windows 10 Home"

  1. #1

    Posts : 315
    Windows 8.1 consumer 64 bit

    Failed update "Upgrade to Windows 10 Home"

    I just noticed that everytime I hit "check for new updates" a failed update is added to my update history called "Upgrade to Windows 10 Home" (3 so far). It has no KB number. The error number is 80240020. When I click on more info or help it goes to the microsoft "Windows 10 Insider Preview" pages, which I have not joined or had anything to do with.

    Searching for the error number 80240020 I get info about a "zune software installation failure". Yikes!

    Perhaps this has something to do with the imminent Windows 10 rollout, but for now it is not working very well!

      My System SpecsSystem Spec

  2. #2

    Posts : 1
    Windows 8.1

    Having the same problem here. It'd be nice if Microsoft would say it's normal. I'm too paranoid for this... hehe
      My System SpecsSystem Spec

  3. #3

    North Yorkshire
    Posts : 95
    Windows 8 Pro 64 bit

    Failed update to Windows 10 Pro.

    I am also experiencing this same problem with a number of failed attempts to Update W10 Pro. Although I have successfully obtained other updates for Defender in-between these failures which would appear to confirm that 'Update' is working correctly.
    I have ran Troubleshooter as Admin and no change or fault found.
    I have also checked to ensure 'services' are running.
    It appears I have the Windows Update Windows 10 download package on-board as per reservation distribution. The files occupy a directory on the Drive 'C' labeled as "$Windows~BT
    Finally via a gentleman called Andre Da Costa on another Forum states as follows: Windows 10 is being prepped for installation on your computer at this time. It is not ready yet, so you might see some errors, ignore them. The download will be available sometime throughout tomorrow and you will be notified of its availability.
    As a result of above I'm taking the advice of the above gentleman and do no more than wait for the next 24 hours or so unless I learn anything to the contrary.
    I hope this helps and also proves to be correct - time will tell although it would have been nice for Microsoft to issue a suitable warning.
      My System SpecsSystem Spec

  4. #4

    Posts : 2,690
    Windows 3.1 > Windows 10
      My System SpecsSystem Spec

Failed update "Upgrade to Windows 10 Home"
Related Threads
Hi all, So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)). I have tried to load all of the options -- and none successfully load. I also end up at...
Another question/puzzle. Windows 8.1 Enterprise. I clean installed W8.1 three days ago, and the first thing I did was bring it up to date with all the offered updates. All installed successfully and I thought no more of it. At some point after this I made a system image backup, which today I...
Hi Hopefully a simple one but unable to figure out a default setting. Simply for the home desktop and want to share with other kit on the home network. When I boot up it appears I have to always tweak the settings : 1) Control Panel > System > Change settings > Network ID and select...
When i start my computer i get that error in the bottom left,i used hijackthis and this is the report: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:23:07, on 27/07/2013 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16537) Boot mode: Normal...
Since I purchased the Win 8 Pro Upgrade online from Microsoft on Jan 20th, Ive been trying to get in to install. I have Windows 7 Ultimate on a HP laptop. I've had the Microsoft "live help agents" or whoever remotely access/control my pc 3 times already. I knew as much or more than 2 of them did,...
Hey all Tearing my hair out with my 32bit W7 to W8 pro upgrade here.. :(. Setup gets to 24% and then bombs out with "Windows 8 installation has failed". The logs say.. 2012-10-27 21:01:41, Error Error while getting snapshot properties of fixed drive 2: 0x80042308...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook