Windows 8 and 8.1 Forums

KB2919355 not installing

  1. #1


    Posts : 4
    Windows 8.1 pro

    KB2919355 not installing


    Well, my PC is somewhat unable to install kb2919355 for some reason and it takes like 30 minutes to install and then says 'We couldn't complete the updates, Undoing changes'. I also tried the standalone installer and it hung on the installation with no green on the bar at all.

    Specs:
    Amd Phenom 9950 X4 Black Edition
    ASRock K10N78
    Sapphire AMD Radeon R9 280
    Windows 8.1 pro
    Seagate Barracuda 7200.14
    4GB ram because the rest broke lol

    If you need more info, just ask.

      My System SpecsSystem Spec

  2. #2


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    I found several pages where folks had trouble with it, mine installed fine back on 4/13/2015.
    https://duckduckgo.com/?q=KB2919355&ia=answer
    This page shows a number of KBs that get installed with KB2919355:
    https://support.microsoft.com/en-us/kb/2919355
    Might see if any of those actually 'took'.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1 pro


    Quote Originally Posted by Berton View Post
    I found several pages where folks had trouble with it, mine installed fine back on 4/13/2015.
    https://duckduckgo.com/?q=KB2919355&ia=answer
    This page shows a number of KBs that get installed with KB2919355:
    https://support.microsoft.com/en-us/kb/2919355
    Might see if any of those actually 'took'.
    Will try some of the solutions that they used.
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8.1 pro


    This is what came up in event viewer
    'Installation Failure: Windows failed to install the following update with error 0x800F0922: Windows 8.1 Update for x64-based Systems (KB2919355).'

    And also

    'Installation Failure: Windows failed to install the following update with error 0x80070002: Windows 8.1 Update for x64-based Systems (KB2919355)'
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1 pro


    Quote Originally Posted by Berton View Post
    I found several pages where folks had trouble with it, mine installed fine back on 4/13/2015.
    https://duckduckgo.com/?q=KB2919355&ia=answer
    This page shows a number of KBs that get installed with KB2919355:
    https://support.microsoft.com/en-us/kb/2919355
    Might see if any of those actually 'took'.
    Tried most of them, no success
      My System SpecsSystem Spec

KB2919355 not installing
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