Windows 8 and 8.1 Forums


product key Windows 8.1 issue

  1. #1


    Posts : 2
    Windows 8.1

    product key Windows 8.1 issue


    I wonder if anyone can help me. Exactly the same problem as others. Upgraded to Windows 8.1 overnight, Windows now will not activate. I have the Windows 8 product key but that does not work. I ran the link above with the OEM product key and that said 'OEM not found' or something similar.

    Anything else worth trying?

    I refreshed the laptop last night as it got stuck in a loop upgrading to 8.1........

    Thanks,

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8.1


    This is what I got when I ran the diagnostic, with much of the detail deleted

    Tool Version: 6.3.9600.16384
    Licensing Status: Unlicenced
    Licensing Status Reason: 0xC004F014
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result:
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration:
    Active Partial Product Key:
    Active Product Key Pid2:
    O S Version:
    Product Name: Windows 8.1
    Processor Architecture: x64
    Edition Id: Core
    Build Lab:
    Time Zone: GMT Standard Time(GMT+01:00)
    Active Sku Id:
    Active Sku Description:
    Product Uniqueness Groups:
    Active Product Key P Key Id:
    Active Product Key Pid Ex:
    Active Product Key Channel: OEMM
    Active Volume Customer Pid:
    Offline Installation Id:
    Domain Joined: false
    Computer Sid: S-1
    Product L C I D: 2057
    User L C I D: 2057
    System L C I D: 2057
    Code Signing: SIGNED_INFO_PRS_SIGNED
    Service Available: false
    Oem Marker Version:
    Oem Id:
    Oem Table Id:
    Manufacturer: Hewlett-Packard
    Model: HP Pavilion 15 Notebook PC
    Install Date: 20150716221146.000000+060
    Result: PASS
    Tampered Items:
    Server Props: 0xc0000022
      My System SpecsSystem Spec

  3. #3


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    Without the detail the report is useless.
      My System SpecsSystem Spec

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