Windows 8 and 8.1 Forums


Windows 8 activation problem after 2 years of activation

  1. #1


    Posts : 11
    windows 8

    Windows 8 activation problem after 2 years of activation


    keeps asking for reactivation. does not allow reactivation. I used a registry cleaner. Maybe this is the problem. I have tried a few fixes on other forums. Please let me know what other info I need to share.

      My System SpecsSystem Spec

  2. #2


    Please Read: Activation troubleshooting

    NB: Sometimes the report can be very long if there are lots of eventlog errors - so please post between <code> tags (# in the toolbar)
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    windows 8


    Quote Originally Posted by Superfly View Post
    Please Read: Activation troubleshooting

    NB: Sometimes the report can be very long if there are lots of eventlog errors - so please post between <code> tags (# in the toolbar)

    forgive me, but what report was it that you needed? update, only now did I see the link. give me a moment
      My System SpecsSystem Spec

  4. #4


    Posts : 11
    windows 8


    0xC004F014 the key is not available. this is the error report. I have had the computer for more than two years. I was even registered to receive windows 10 and then about 2 weeks ago. bam! no more valid windows. ...
      My System SpecsSystem Spec

  5. #5


    We will need to see the full report to determine why windows can't use the installed key to activate.
      My System SpecsSystem Spec

  6. #6


    Posts : 11
    windows 8


    Windows Diagnostic Information
    ------------------------------

    Tool Version: 6.3.9600.16384
    Licensing Status: Unlicenced
    Licensing Status Reason: 0xC004F014
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result:
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration:
    Active Partial Product Key: xxxxx
    Active Product Key Pid2: xxxxx-xxxxx-xxxxx-AAOEM
    O S Version: 6.3.9600.2.00010300.0.0.101
    Product Name: Windows 8.1
    Processor Architecture: x64
    Edition Id: Core
    Build Lab: 9600.winblue_r9.150322-1500
    Time Zone: GTB Standard Time(GMT+03:00)
    Active Sku Id:
    Active Sku Description:
    Product Uniqueness Groups:
    Active Product Key P Key Id:
    Active Product Key Pid Ex: xxxxx-xxxxx-xxx-xxxxx-xx-xxxx-xxxx.xxxx-xxxxxxx
    Active Product Key Channel: OEMM
    Active Volume Customer Pid:
    Offline Installation Id:
    Domain Joined: false
    Computer Sid: S-1-5-21-1702245185-995544876-1169543936
    Product L C I D: 1033
    User L C I D: 1033
    System L C I D: 1033
    Code Signing: SIGNED_INFO_PRS_SIGNED
    Service Available: false
    Oem Marker Version: 0x00020001
    Oem Id: DELL
    Oem Table Id: CL09
    Manufacturer: Dell Inc.
    Model: Inspiron 5521
    Install Date: 20131023184819.000000+180
    Result: PASS
    Tampered Items:
    Server Props: 0xc0000022

    ****** Errors from Event Log *****
    Message: The Software Protection service failed to start. 0x80070005
    6.3.9600.16497

    This report appears many times …..



    6.3.9600.16497
    Time Written: : 20150708082339.000000-000
    Message: The Software Protection service failed to start. 0x80070005
    6.3.9600.16497
    Time Written: : 20150708082338.000000-000
      My System SpecsSystem Spec

  7. #7


    The problem is :
    Service Available: false
    The Software Protection service failed to start. 0x80070005

    This is due to corrupted permissions on files and registry keys that the licencing service uses.

    An offline repair via a restore point is usually the best way to fix this - if you have install media, boot from that and select repair - then choose a restore point prior to deactivation.
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Merom View Post
    0xC004F014 the key is not available. this is the error report. I have had the computer for more than two years. I was even registered to receive windows 10 and then about 2 weeks ago. bam! no more valid windows. ...
    A screenshot of the report perhaps ?
    Like mine---

    Click image for larger version

    oops-- Posted too late.Report already posted.
      My System SpecsSystem Spec

  9. #9


    Posts : 11
    windows 8


    okay... here goes nothing will post report in a few minutes.
      My System SpecsSystem Spec

  10. #10


    Thanx D ... yours looks good
      My System SpecsSystem Spec

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Windows 8 activation problem after 2 years of activation
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