Windows 8 and 8.1 Forums


Win8 To Win8.1 upgrade gone wrong

  1. #1


    Posts : 2
    8.1 Pro

    Win8 To Win8.1 upgrade gone wrong


    Hoping for some help (Superfly?) with a similar issue, sorry if i'm threadjacking, can move it if needed. Thinkpad W540 purchased last summer, shipped with Windows 8 Pro but i do not have an email or car with the license key. I added on media center which required a separate key which I have. Earlier this year i kept getting the upgrade to 8.1 message and i finally gave in to end the annoyance. It went fine though i had to recreate various settings and such. About a month later, i started to get the activation notifications. I spoke with MSFT to said i was not on a Windows 8.1 Pro retail license (thanks to their pushed upgrade) instead of my OEM which i suppose makes sense. None of the license keys i had work for activation. Trying to make it go away by throwing money at it instead of time, i bought licenses of Windows 8 Pro, Windows 8.1 Pro and Windows 8.1 Pro Pack. None of them worked... So now I don't know what to do which has lead me to this thread. See below for a diagnostic tool report. Any ideas on what i can/should do? I'm hopeful to find a license key and/or hot fix to make this go away as i really do not want to have to do a clean install of Windows. Thanks!

    Tool Version: 6.3.9600.16384
    Licensing Status: In Notification
    Licensing Status Reason: 0xC004FE00
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result:
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration:
    Active Partial Product Key: JK7QT
    Active Product Key Pid2: 00262-00000-00000-AA290
    O S Version: 6.3.9600.2.00010100.0.0.103
    Product Name: Windows 8.1 Pro with Media Center
    Processor Architecture: x64
    Edition Id: ProfessionalWMC
    Build Lab: 9600.winblue_r9.150322-1500
    Time Zone: Eastern Standard Time(GMT-04:00)
    Active Sku Id: fd9e2767-c9dc-4ba9-a70a-e690649d7301
    Active Sku Description: Windows(R) Operating System, RETAIL channel
    Product Uniqueness Groups: 55c92734-d682-4d71-983e-d6ec3f16059f
    Active Product Key P Key Id: 5ac6231f-c62c-6825-2094-f0149df0c39a
    Active Product Key Pid Ex: 06401-02620-000-000000-00-1033-9600.0000-1612015
    Active Product Key Channel: Retail
    Active Volume Customer Pid:
    Offline Installation Id: 534580531821331062276096645171746147111585851971426885714856962
    Domain Joined: false
    Computer Sid: S-1-5-21-829053208-825820777-268185918
    Product L C I D: 1033
    User L C I D: 1033
    System L C I D: 1033
    Code Signing: SIGNED_INFO_PRS_SIGNED
    Service Available: true
    Oem Marker Version: 0x00020001
    Oem Id: LENOVO
    Oem Table Id: TP-GN
    Manufacturer: LENOVO
    Model: 20BH002LUS
    Install Date: 20150125113959.000000-300
    Result: PASS
    Tampered Items:
    Server Props: 0xc004f200


    ****** Errors from Event Log *****
    Message: Installation of the Proof of Purchase failed. 0xC004F069
    Partial Pkey=8FDG7
    ACID=?
    Detailed Error[?]


    Time Written: : 20150624161254.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F061
    Partial Pkey=4M324
    ACID=8d904b5c-2cd4-43f4-846a-f0f5d60387a0
    Detailed Error[?]


    Time Written: : 20150623175214.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F061
    Partial Pkey=4M324
    ACID=8d904b5c-2cd4-43f4-846a-f0f5d60387a0
    Detailed Error[?]


    Time Written: : 20150619154352.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F061
    Partial Pkey=4M324
    ACID=8d904b5c-2cd4-43f4-846a-f0f5d60387a0
    Detailed Error[?]


    Time Written: : 20150619154300.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F069
    Partial Pkey=9BQH2
    ACID=?
    Detailed Error[?]


    Time Written: : 20150617201225.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F069
    Partial Pkey=9BQH2
    ACID=?
    Detailed Error[?]


    Time Written: : 20150616191641.000000-000
    Message: License Activation (slui.exe) failed with the following error code:
    hr=0xC004C003
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=fd9e2767-c9dc-4ba9-a70a-e690649d7301;NotificationInterval=1440;Trigger=TimerEvent
    Time Written: : 20150610120944.000000-000
    Message: Acquisition of End User License failed. hr=0xC004C003
    Sku Id=fd9e2767-c9dc-4ba9-a70a-e690649d7301
    Time Written: : 20150610120944.000000-000
    Message: License acquisition failure details.
    hr=0xC004C003
    Time Written: : 20150610120944.000000-000
    Message: Acquisition of End User License failed. hr=0xC004C003
    Sku Id=fd9e2767-c9dc-4ba9-a70a-e690649d7301
    Time Written: : 20150610120943.000000-000
    Message: License acquisition failure details.
    hr=0xC004C003
    Time Written: : 20150610120943.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F061
    Partial Pkey=PJ8Y3
    ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
    Detailed Error[?]


    Time Written: : 20150610120941.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F061
    Partial Pkey=PJ8Y3
    ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
    Detailed Error[?]


    Time Written: : 20150526125434.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F061
    Partial Pkey=PJ8Y3
    ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
    Detailed Error[?]


    Time Written: : 20150526124442.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F061
    Partial Pkey=PJ8Y3
    ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
    Detailed Error[?]


    Time Written: : 20150526124311.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F061
    Partial Pkey=PJ8Y3
    ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
    Detailed Error[?]


    Time Written: : 20150526123627.000000-000

      My System SpecsSystem Spec

  2. #2


    Hi and welcome to EF.

    Seems you have tried a few key installs that failed ( currently you have the correct key installed which is a full WMC key that should not rely on a base qualifing Pro licence)
    Anyway, the licencing store got corrupted - although there are no specific corrupted files as such, it may be prudent to run command prompt - admin:
    sfc /scannow

    Then try to activate with:
    slmgr -ato
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    8.1 Pro


    Fantastic, thanks for the help!! The results of the scan were "found corrupt files but was unable to fix some of them. details are included in the CBS.log" which i have and can provide. I tried the slmgr -ato but got error: OxC004C003 The activation server determined the specified product key is blocked when it tried to activate Windows Pro WMC (fd9e2767...

    Any thoughts on next steps?
      My System SpecsSystem Spec

  4. #4


    You could try phone activation but a quick search on your PID 00262-00000-00000-AA290 shows that it's in use....

    The italics represent the version code (WMC) and the rest the key ID - Usually that is all the activation server needs and checks it against an assigned activation hash - it ignores the last 5 digits - Check the partial key in the link, hopefully it's different. BTW where did you purchase the key from?

    In the meantime repair the corruption with:
    Dism /Online /Cleanup-Image /RestoreHealth
    and repeat sfc /scannow

    EDIT: Well it a appears to be a generic key - thus the PID consistency as mentioned above...

    You will have to install a new WMC key - you can use ShowkeyPlus' check product key to make sre you have the correct key.
      My System SpecsSystem Spec

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