Win8 To Win8.1 upgrade gone wrong

bassler

New Member
Messages
2
Hoping for some help (Superfly?) with a similar issue, sorry if i'm threadjacking, can move it if needed. Thinkpad W540 purchased last summer, shipped with Windows 8 Pro but i do not have an email or car with the license key. I added on media center which required a separate key which I have. Earlier this year i kept getting the upgrade to 8.1 message and i finally gave in to end the annoyance. It went fine though i had to recreate various settings and such. About a month later, i started to get the activation notifications. I spoke with MSFT to said i was not on a Windows 8.1 Pro retail license (thanks to their pushed upgrade) instead of my OEM which i suppose makes sense. None of the license keys i had work for activation. Trying to make it go away by throwing money at it instead of time, i bought licenses of Windows 8 Pro, Windows 8.1 Pro and Windows 8.1 Pro Pack. None of them worked... So now I don't know what to do which has lead me to this thread. See below for a diagnostic tool report. Any ideas on what i can/should do? I'm hopeful to find a license key and/or hot fix to make this go away as i really do not want to have to do a clean install of Windows. Thanks!

Tool Version: 6.3.9600.16384
Licensing Status: In Notification
Licensing Status Reason: 0xC004FE00
Local Genuine State: Invalid Licence
Local Genuine Result P: 0
Last Online Genuine Result:
Grace Time Minutes: 0
Total Grace Days: 0
Validity Expiration:
Active Partial Product Key: JK7QT
Active Product Key Pid2: 00262-00000-00000-AA290
O S Version: 6.3.9600.2.00010100.0.0.103
Product Name: Windows 8.1 Pro with Media Center
Processor Architecture: x64
Edition Id: ProfessionalWMC
Build Lab: 9600.winblue_r9.150322-1500
Time Zone: Eastern Standard Time(GMT-04:00)
Active Sku Id: fd9e2767-c9dc-4ba9-a70a-e690649d7301
Active Sku Description: Windows(R) Operating System, RETAIL channel
Product Uniqueness Groups: 55c92734-d682-4d71-983e-d6ec3f16059f
Active Product Key P Key Id: 5ac6231f-c62c-6825-2094-f0149df0c39a
Active Product Key Pid Ex: 06401-02620-000-000000-00-1033-9600.0000-1612015
Active Product Key Channel: Retail
Active Volume Customer Pid:
Offline Installation Id: 534580531821331062276096645171746147111585851971426885714856962
Domain Joined: false
Computer Sid: S-1-5-21-829053208-825820777-268185918
Product L C I D: 1033
User L C I D: 1033
System L C I D: 1033
Code Signing: SIGNED_INFO_PRS_SIGNED
Service Available: true
Oem Marker Version: 0x00020001
Oem Id: LENOVO
Oem Table Id: TP-GN
Manufacturer: LENOVO
Model: 20BH002LUS
Install Date: 20150125113959.000000-300
Result: PASS
Tampered Items:
Server Props: 0xc004f200


****** Errors from Event Log *****
Message: Installation of the Proof of Purchase failed. 0xC004F069
Partial Pkey=8FDG7
ACID=?
Detailed Error[?]


Time Written: : 20150624161254.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F061
Partial Pkey=4M324
ACID=8d904b5c-2cd4-43f4-846a-f0f5d60387a0
Detailed Error[?]


Time Written: : 20150623175214.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F061
Partial Pkey=4M324
ACID=8d904b5c-2cd4-43f4-846a-f0f5d60387a0
Detailed Error[?]


Time Written: : 20150619154352.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F061
Partial Pkey=4M324
ACID=8d904b5c-2cd4-43f4-846a-f0f5d60387a0
Detailed Error[?]


Time Written: : 20150619154300.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F069
Partial Pkey=9BQH2
ACID=?
Detailed Error[?]


Time Written: : 20150617201225.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F069
Partial Pkey=9BQH2
ACID=?
Detailed Error[?]


Time Written: : 20150616191641.000000-000
Message: License Activation (slui.exe) failed with the following error code:
hr=0xC004C003
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=fd9e2767-c9dc-4ba9-a70a-e690649d7301;NotificationInterval=1440;Trigger=TimerEvent
Time Written: : 20150610120944.000000-000
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=fd9e2767-c9dc-4ba9-a70a-e690649d7301
Time Written: : 20150610120944.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20150610120944.000000-000
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=fd9e2767-c9dc-4ba9-a70a-e690649d7301
Time Written: : 20150610120943.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20150610120943.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F061
Partial Pkey=PJ8Y3
ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
Detailed Error[?]


Time Written: : 20150610120941.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F061
Partial Pkey=PJ8Y3
ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
Detailed Error[?]


Time Written: : 20150526125434.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F061
Partial Pkey=PJ8Y3
ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
Detailed Error[?]


Time Written: : 20150526124442.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F061
Partial Pkey=PJ8Y3
ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
Detailed Error[?]


Time Written: : 20150526124311.000000-000
Message: Installation of the Proof of Purchase failed. 0xC004F061
Partial Pkey=PJ8Y3
ACID=7e324006-b4e8-4d0d-b52a-44c59af7b03f
Detailed Error[?]


Time Written: : 20150526123627.000000-000
 

My Computer

System One

  • OS
    8.1 Pro
Hi and welcome to EF.

Seems you have tried a few key installs that failed ( currently you have the correct key installed which is a full WMC key that should not rely on a base qualifing Pro licence)
Anyway, the licencing store got corrupted - although there are no specific corrupted files as such, it may be prudent to run command prompt - admin:
sfc /scannow

Then try to activate with:
slmgr -ato
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
Fantastic, thanks for the help!! The results of the scan were "found corrupt files but was unable to fix some of them. details are included in the CBS.log" which i have and can provide. I tried the slmgr -ato but got error: OxC004C003 The activation server determined the specified product key is blocked when it tried to activate Windows Pro WMC (fd9e2767...

Any thoughts on next steps?
 

My Computer

System One

  • OS
    8.1 Pro
You could try phone activation but a quick search on your PID 00262-00000-00000-AA290 shows that it's in use....

The italics represent the version code (WMC) and the rest the key ID - Usually that is all the activation server needs and checks it against an assigned activation hash - it ignores the last 5 digits - Check the partial key in the link, hopefully it's different. BTW where did you purchase the key from?

In the meantime repair the corruption with:
Dism /Online /Cleanup-Image /RestoreHealth
and repeat sfc /scannow

EDIT: Well it a appears to be a generic key - thus the PID consistency as mentioned above...

You will have to install a new WMC key - you can use ShowkeyPlus' check product key to make sre you have the correct key.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
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