Windows 8 and 8.1 Forums


Windows Update Error Code 800736B3

  1. #1


    Posts : 7
    Windows 8.1

    Windows Update Error Code 800736B3


    Hi
    You must get this a lot but I've tried every method mentioned before here.

    I get this error when installing updates. Can someone guide me on how to troubleshoot it?

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    What updates are you trying to install?
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8.1


    Click image for larger version

    A bunch of them (sample selection attached). I always get an error.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Have you tried the methods in the answer of this link of Microsoft forum?
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8.1


    sfc /scannow works fine.

    When i try the second method I get this error
    Click image for larger version

    Any idea on how to rectify? Thanks for the help so far!
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You get that error because you misspelled it.
    DISM.exe /Online /Cleanup-Image /Restorehealth is what you're saying

    DISM.exe /Online /Cleanup-Image /RestoreHealth is what it should be.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8.1


    Tried the command you said- same error.

    Click image for larger version
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Oops, its just 'DISM', without the '.exe'

    If you use 'StartComponentCleanup' its 'DISM.exe'
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8.1


    Click image for larger version
    Same error
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please try these commands again in this order,
    Dism /Online /Cleanup-Image /RestoreHealth
    sfc/scannow,
    reboot, try sfc/scannow again, reboot and upload the log file please.
      My System SpecsSystem Spec

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Windows Update Error Code 800736B3
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