Windows 8 and 8.1 Forums


2 Windows Updates Not Installing (Repeating), No errors

  1. #11


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Not sure, no applicable can do maybe with copy of Windows 8.1, as for someone else here with more knowledge with Microsoft might better help you on KB3035583. You receive no errors to go by any other reasons for this to happen, except now getting this from KB3035583.

    Although as said could be some conflict of some kind with something on the system.

      My System SpecsSystem Spec

  2. #12


    Posts : 6
    Windows 8.1 Pro 64Bit


    Correction, the file you had me download for KB3035583 is for Windows 7 SP1, not Windows 8.1
      My System SpecsSystem Spec

  3. #13


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by Siphen View Post
    Correction, the file you had me download for KB3035583 is for Windows 7 SP1, not Windows 8.1
    o.k., as i tried looking up manual update, best i can find for that one. Google it too.
      My System SpecsSystem Spec

  4. #14


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    funny how it is listed for both here, but one given to you only will work for windows 7 sp1, as there is nowhere else to be find it to download and install manually. As update is listed for both OS's no other KB number for Windows 7. Not sure to be definite, but seems so. I can try asking a member here that might know, he is not on now.

    https://support.microsoft.com/en-us/kb/3035583



      My System SpecsSystem Spec

  5. #15


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Another member here suggested for you to try this Windows Update - Reset - Windows 7 Help Forums
      My System SpecsSystem Spec

  6. #16


    Posts : 6
    Windows 8.1 Pro 64Bit


    Quote Originally Posted by jds63 View Post
    Another member here suggested for you to try this Windows Update - Reset - Windows 7 Help Forums
    This process ran without issue, but the problem persists.

    I found this.. Can't find Windows 10 reserve update KB3035583 How can I reserve it? - Windows Central Forums

    and they have a post from a Microsoft Tech showing that the following updates are needed for this update to work:

    For Windows 8.1 Update:

    KB2976978

    when running

    dism /online /get-packages | findstr 2976978

    It shows i'm missing this update but my windows update doesn't list it. I was able to download it manually and it installed, but it's doing the same thing as the other 2 updates, it installs successfully but doesn't show up in installed updates. and the command dism /online /get-packages | findstr 2976978 doesn't report it as installed.

    This is very frustrating, i wish i knew of a way to debug this installer and look at every step of it to understand whats not working. There has to be a permissions issue or something corrupt in my registry causing this behavior.
      My System SpecsSystem Spec

  7. #17


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Link you found i usually see to use registry is when icon does not show in notification area, i know maybe telling you more there.
    What is strange as most problems with installing an update usually have an error. Check the Event Viewer logs, under Custom Views, administrative events ?

    Not familiar with editing registry for these kinds of issues. Most research based on errors from installing updates, not when succeeds and not there at all. Fix-it utlitiy and reset are most common ways to fix problems, but only being 2 updates won't work.

    Found one here from MS https://social.technet.microsoft.com...w7itprogeneral
    Found this article
      My System SpecsSystem Spec

  8. #18


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Try this

    Windows Key+W (or by swiping in from the right edge of screen and tapping Search icon). Type troubleshoot and click or tap Troubleshooting.
    Then click Fix problems with Windows Update in the System and Security section.

    Might be compatibility problem, either copy of your windows or something on system, if not from anything mentioned in last link from MS. Hate to see you do a reset or refresh and come across same problem again. Any restore points before this issue ?
      My System SpecsSystem Spec

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2 Windows Updates Not Installing (Repeating), No errors
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