Windows 8 and 8.1 Forums


Update Porblems - Corrupt Files Found But Not Fixed

  1. #1


    Posts : 3
    Windows 8.1

    Update Problems - Corrupt Files Found But Not Fixed


    i have been having problems with windows update not running.

    I did the automatic repair thing and it gets to 'starting bits service' and just hangs there no matter how long I leave it.

    After a bit of searching for things to try I did:

    sfc / scannow

    It says there are corrupt files which it cannot fix. I can provide further details from windir/logs/cbs/cbs.log if that would be useful but its quite big so I'm not posting it straight away.

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    In the elevated command prompt type Dism /Online /Cleanup-Image /RestoreHealth
    It will take a while to run and appear to be stuck at 20%, let it complete.

    Then run the sfc command again and reboot when completed.

    Run the Windows Update troubleshooter if you are still having problems:
    https://support.microsoft.com/en-us/...e-issues/en-us
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Quote Originally Posted by Nuccii View Post
    In the elevated command prompt type Dism /Online /Cleanup-Image /RestoreHealth
    It will take a while to run and appear to be stuck at 20%, let it complete.

    Then run the sfc command again and reboot when completed.
    Thanks for helping Nuccii, but that didn't work:

    error 0x800f0906
    The source files could not be downloaded
      My System SpecsSystem Spec

  4. #4


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    Quote Originally Posted by deanscottwalsh View Post
    Quote Originally Posted by Nuccii View Post
    In the elevated command prompt type Dism /Online /Cleanup-Image /RestoreHealth
    It will take a while to run and appear to be stuck at 20%, let it complete.

    Then run the sfc command again and reboot when completed.
    Thanks for helping Nuccii, but that didn't work:

    error 0x800f0906
    The source files could not be downloaded
    Check Installed Updates to see if KB3022345 is installed and if so I recommend you uninstall it. This update has caused the exact kind of problems you are reporting for many users.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    Quote Originally Posted by gator2013 View Post
    Check Installed Updates to see if KB3022345 is installed and if so I recommend you uninstall it. This update has caused the exact kind of problems you are reporting for many users.
    Nope, I don't have that update.
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    You have no choice but to Refresh install your Windows, back up your data before doing so:
    Refresh or Reset Windows 8 without Installation Disk
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Tried the build-in problem solution? (or whatever its called in english, i only have dutch language package installed)
      My System SpecsSystem Spec

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