Windows 8 and 8.1 Forums


windows 8 pro installed but sticker windows 8 only

  1. #1


    Posts : 11
    Windows 8

    windows 8 pro installed but sticker windows 8 only


    i need some help here. i have buy one laptop and have windows 8 pro installed.but the sticker under laptop show it was windows 8 not the pro one. when i buy this laptop the seller ask me either i want windows 8 pro or single language one. so, i tell him i want the pro one. now i need help to identify that windows installed was original or pirated? because i cannot update to windows 8.1 and also cannot factory reset this laptop. if i was in the wrong section please tell me. i'm new here

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  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    The seller may not have created a restore partition - so to restore you system you must insert the windows 8 Pro setup media..
    To update to windows 8.1 through the windows store - there are certain windows 8 updates that have to be installed first to allow the win8.1 upgrade..

    Or you could download and create windows 8.1 Pro setup media > Create installation media for Windows 8.1 - Windows Help
    Then run the setup.exe from within windows 8 to upgrade to 8.1
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8


    Quote Originally Posted by KYHI View Post
    The seller may not have created a restore partition - so to restore you system you must insert the windows 8 Pro setup media..
    To update to windows 8.1 through the windows store - there are certain windows 8 updates that have to be installed first to allow the win8.1 upgrade..

    Or you could download and create windows 8.1 Pro setup media > Create installation media for Windows 8.1 - Windows Help
    Then run the setup.exe from within windows 8 to upgrade to 8.1

    on my store it say that my windows cannot be updated through windows. for the sticker on the laptop writen windows 8 not the pro one. so that mean my oem is windows 8 not pro right?
      My System SpecsSystem Spec

  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Pro is installed, the question is, is it the Volume license edition? If it is, that may be why it won't upgrade to 8.1 through the Windows Store. One way around all this is to go back to the original version installed at the factory. You can download Windows 8.1 Single language install media here, Create installation media for Windows 8.1 - Windows Help . That install media will read and use your Embedded OEM key that is in your BIOS, even Windows 8.0 keys. This will get you back to a legally activated OS and no having to upgrade from 8.0 to 8.1, you just go right to 8.1.
    option 5 here, Product Key - Find for Windows 8, should list your OEM key and the pro key currently in use, if you want to record it before doing anything. You don't need to know what the OEM key is, just that it does exist. If you think you might want to try installing Pro, write that key down too.

    If you click the blue "view details of windows activation on the system screen it may give you more info to help you sort out what's installed.

    Windows 8 and Windows 8.1 ISO - Download or Create
    UEFI Bootable USB Flash Drive - Create in Windows
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    Windows 8


    Quote Originally Posted by alphanumeric View Post
    Pro is installed, the question is, is it the Volume license edition? If it is, that may be why it won't upgrade to 8.1 through the Windows Store. One way around all this is to go back to the original version installed at the factory. You can download Windows 8.1 Single language install media here, Create installation media for Windows 8.1 - Windows Help . That install media will read and use your Embedded OEM key that is in your BIOS, even Windows 8.0 keys. This will get you back to a legally activated OS and no having to upgrade from 8.0 to 8.1, you just go right to 8.1.
    option 5 here, Product Key - Find for Windows 8, should list your OEM key and the pro key currently in use, if you want to record it before doing anything. You don't need to know what the OEM key is, just that it does exist. If you think you might want to try installing Pro, write that key down too.

    If you click the blue "view details of windows activation on the system screen it may give you more info to help you sort out what's installed.

    Windows 8 and Windows 8.1 ISO - Download or Create
    UEFI Bootable USB Flash Drive - Create in Windows
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
    okay i try the option 5 it say my oem key windows 8 pro not supported. what that means ? anyway thanks for helping me out
      My System SpecsSystem Spec

  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by fidows View Post
    Quote Originally Posted by alphanumeric View Post
    Pro is installed, the question is, is it the Volume license edition? If it is, that may be why it won't upgrade to 8.1 through the Windows Store. One way around all this is to go back to the original version installed at the factory. You can download Windows 8.1 Single language install media here, Create installation media for Windows 8.1 - Windows Help . That install media will read and use your Embedded OEM key that is in your BIOS, even Windows 8.0 keys. This will get you back to a legally activated OS and no having to upgrade from 8.0 to 8.1, you just go right to 8.1.
    option 5 here, Product Key - Find for Windows 8, should list your OEM key and the pro key currently in use, if you want to record it before doing anything. You don't need to know what the OEM key is, just that it does exist. If you think you might want to try installing Pro, write that key down too.

    If you click the blue "view details of windows activation on the system screen it may give you more info to help you sort out what's installed.

    Windows 8 and Windows 8.1 ISO - Download or Create
    UEFI Bootable USB Flash Drive - Create in Windows
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
    okay i try the option 5 it say my oem key windows 8 pro not supported. what that means ? anyway thanks for helping me out
    I don't know what that means? Doesn't sound good though? What it lists for product name, is going to match the key listed as "installed key", not the one listed as OEM key. It will tell you what version is installed, what key its using, and what your OEM key is, if there is one. If the installed key is identical to the OEM key listed, then the product name is what your OEM key is for, but only if the two keys are identical.
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    Windows 8


    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by fidows View Post
    Quote Originally Posted by alphanumeric View Post
    Pro is installed, the question is, is it the Volume license edition? If it is, that may be why it won't upgrade to 8.1 through the Windows Store. One way around all this is to go back to the original version installed at the factory. You can download Windows 8.1 Single language install media here, Create installation media for Windows 8.1 - Windows Help . That install media will read and use your Embedded OEM key that is in your BIOS, even Windows 8.0 keys. This will get you back to a legally activated OS and no having to upgrade from 8.0 to 8.1, you just go right to 8.1.
    option 5 here, Product Key - Find for Windows 8, should list your OEM key and the pro key currently in use, if you want to record it before doing anything. You don't need to know what the OEM key is, just that it does exist. If you think you might want to try installing Pro, write that key down too.

    If you click the blue "view details of windows activation on the system screen it may give you more info to help you sort out what's installed.

    Windows 8 and Windows 8.1 ISO - Download or Create
    UEFI Bootable USB Flash Drive - Create in Windows
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
    okay i try the option 5 it say my oem key windows 8 pro not supported. what that means ? anyway thanks for helping me out
    I don't know what that means? Doesn't sound good though? What it lists for product name, is going to match the key listed as "installed key", not the one listed as OEM key. It will tell you what version is installed, what key its using, and what your OEM key is, if there is one. If the installed key is identical to the OEM key listed, then the product name is what your OEM key is for, but only if the two keys are identical.
    it say this? what i have to do?
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      My System SpecsSystem Spec

  8. #8


    Posts : 879
    Windows 10
      My System SpecsSystem Spec

  9. #9


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Ok, I have no idea what that means? No OEM key I guess? If you click the blue "view details of windows activation" on the system screen it may give you more info to help you sort out what's going on?
      My System SpecsSystem Spec

  10. #10


    Posts : 879
    Windows 10


    Click image for larger version

    Do you have this product key?

    NG4HW-VH26C-733KW-K6F98-J8CK4

    https://social.technet.microsoft.com...rverManagement

    Windows 8 Professional NG4HW-VH26C-733KW-K6F98-J8CK4
      My System SpecsSystem Spec

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windows 8 pro installed but sticker windows 8 only
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