Windows 8 and 8.1 Forums


Realtek Update via Windows Update used nearly 10gb space.

  1. #21


    Posts : 79
    Windows 8.1


    It might be of interest, but when I look at Windows Update, the Realtek optional driver update isn't being offered. Yesterday, it was still being offered. Maybe Microsoft have pulled it due to this issue.

      My System SpecsSystem Spec

  2. #22


    Posts : 562
    W10 x64 pro and W8.1 x86


    It was still offered first thing this morning for me. I won't force an update check just now, I'll wait and see what happens tomorrow morning. It wouldn't be the first time an update has been pulled, that's for sure.

    Thanks
      My System SpecsSystem Spec

  3. #23


    Posts : 562
    W10 x64 pro and W8.1 x86


    Yes, I can confirm it has gone from my system too. Seems MS have indeed pulled this one.
      My System SpecsSystem Spec

  4. #24


    Posts : 5
    Windows 8.1


    I was in contact with a person from Microsoft on this. You might want to check out this thread also:
    Realtek High Definition Audio driver issue error code 0x80070103 - Microsoft Community

    None of the suggested methods worked on my Win 8.1. I rolled back the driver and ran some various cleaning procedures, but about 7 gig are still gone.
      My System SpecsSystem Spec

  5. #25


    Posts : 562
    W10 x64 pro and W8.1 x86


    Thanks for that A lot going on over on the MS thread.

    Have you tried running the DISM cleanup mentioned a few posts back to see if that brings back the space ? Its a long shot but worth trying.
      My System SpecsSystem Spec

  6. #26


    Posts : 5
    Windows 8.1


    Sorry, but nothing worked so far. I tried the command-line suggestion, I tried disk-clean and I rolled back the driver to the previous version. The about 6-7 gig in driverstore/filerepository are still there. In my opinion this can only be fixed by a specific uninstaller or driver-remover that goes through a list and deletes every single file.
      My System SpecsSystem Spec

  7. #27


    Posts : 562
    W10 x64 pro and W8.1 x86


    The clean up routines were a long shot and I've no answer as to what you might try next I'm afraid. Its easy to say this after the event but image backups are the best safeguard against this kind of thing. If any of the files have written to the registry then manually uninstalling might cause unforseen problems.
      My System SpecsSystem Spec

  8. #28


    Posts : 5
    Windows 8.1


    Of course and that is why I am afraid that only a specific uninstaller will do the trick. Since I send all the required logfiles to Microsoft, it should be possible for them to write a removal-tool.
      My System SpecsSystem Spec

  9. #29


    Posts : 562
    W10 x64 pro and W8.1 x86


    I think it would need complaints to run into the thousands before they would do anything like that.

    If I were in your situation I would use W8.1's built in system image utility to make an image of your C drive and then you could go thorough the files and folders one at a time looking what they are and deleting them and keep trying the audio along the way. If that was OK, all well and good. If not and the audio broke in some way then I would still leave them all deleted, uninstall Realtek from control panel and then reinstall the correct application and driver for your PC.

    And if it all went horribly wrong you have an image to revert back to.
      My System SpecsSystem Spec

  10. #30


    Posts : 5
    Windows 8.1


    Something weird happened!

    Last night, the person from Microsoft asked me to do this:
    rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

    I executed it, but no change. There was still no change until I shut down the system. Now - one day later - I just checked the disk space and it is clean again. So it seems the 7 gig got deleted SOMEHOW. I don't know if it was this command line or some hidden process in the background that did the job, but all I can say is that it's all ok again.
      My System SpecsSystem Spec

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Realtek Update via Windows Update used nearly 10gb space.
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