Windows Update stuck at "0 kb total, 0% downloaded"

denis310502

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I've got a Fujitsu Lifebook T730 laptop with Intel Core i7 and on board graphics. I have Windows 8.1 Pro 64bit. My problem is that I have like 60 updates to do but Windows Update always gets stuck at 0 kb total, 0% downloaded. I tried letting it for hours but that didnt solve anything. I also tried doing net stop wuauserv in cmd and that didnt work, I deleted Software Distibution folder and that didnt work, I checked if the Wifi was defined as a metered connection but that didnt solve anything I tried Windows Update troubleshooter and that didnt work neither. I dont know if this is releted somehow to the fact that most of my Metro Apps(Including Store, Mail, Foods and Drinks, Health, News etc...) cant connect to internet. Please help me!!!!

(Sorry if this thread might have already been posted but I did many Internet Searches and found nothing.)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Fujisu Lifebook T730
    CPU
    Intel Core i7 (M640 @ 2.80GHz) 4 CPUs
    Memory
    4096MB RAM
    Graphics Card(s)
    Intel(R) HD Graphics (Core i7)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1280 x 800 (32bit) 60GHz
    Hard Drives
    ATA 115 GB Hardrive
    Internet Speed
    ~6.5 MBps (800 kbps)
    Browser
    Google Chrome
    Antivirus
    Windows Defender
In control panel > system > does it show as activated?

I also tried doing net stop wuauserv in cmd - after running cmd

delete windows\softwaredistribution folder

run windows update again
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
My laptop recently has the same issue. Here's what I did and it worked. Just leave Windows Update going with the download and install, walk away for up to half an hour. When you come back you'll see that Windows actually updated itself and the restart pc is showing, where you check for updates. Restart it and run Windows Update again until no updates are found. There's obviously a bug in it showing the download progress. My desktop pc doesn't have the issue. On ly my laptop does.
 

My Computer

System One

  • OS
    Windows 8.1 Pro w/Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self built
    CPU
    AMD FX 8350
    Motherboard
    Asus Sabertooth 990fx r2.0
    Memory
    G-Skill Ripjaws-X DDR3 2400 16 gbs.
    Graphics Card(s)
    MSI N760 TF 2GD5OC
    Sound Card
    on-bord Realtek ALC 889/ALC 892
    Monitor(s) Displays
    ViewSonic VX2250wm-LED
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 840 Pro 256 gb. ssd. & Seagate Barracuda 7200.14 3.o tb.
    PSU
    Corsair HX-850 watt
    Case
    Corsair Carbide 500r White
    Cooling
    Corsair Hydro Series H-100, 3 120mm. & 1 200mm. case fan's
    Keyboard
    Logitech wired
    Mouse
    Logitech wired
    Internet Speed
    30 m.b.p.s.
    Browser
    IE 11 & Firefox 26
    Antivirus
    BitDefender Internet Security 2014
    Other Info
    Iomega Pro Series U.S.B. 2.0/eS.A.T.A. 2.0tb. h.d., Seagate Backup Plus U.S.B. 3.0 3.0tb. h.d., Hauppage WinTV HVR-1850 t.v. tuner, Logitech x530 5.1 speaker's, Logitech c615 webcam, Logitech h150 headset, M.S. Xbox 360 wired gamepad & Xbox 360 as W.M.C. extender
Although OP stated he left it for hours..
I will side note - sometimes on large update downloads the status bar scrolls - But _ the download status does not pop in until 80% download complete _
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Also check the time settings. Sometimes if the time is not set correctly windows update will hang like that
 

My Computer

System One

  • OS
    W10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dude
    CPU
    Intel(R) Core(TM) i5-3570K CPU OC@ 4.5 GHZ Turbo
    Motherboard
    MSI Z77MA-G45 (MS-7759)
    Memory
    8.00 GB DDR3 1600Mhz
    Graphics Card(s)
    PNY GTX 760
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    Dell S23O9W, HP L1710
    Screen Resolution
    DELL-1920 x 1080 HP-1280 x1024
    Hard Drives
    Crucial m4 256 SSD WD 7200RPM 500GB
    PSU
    Seasonic X650 Gold
    Case
    Zalman Z12
    Cooling
    Antec Kuhler 920
    Keyboard
    Logitech
    Mouse
    MSI DS100 Interceptor
    Internet Speed
    50 down 5 up
    Browser
    Chrome, IE 11
    Antivirus
    Windows Defender
    Other Info
    Logitech X-620 Speakers
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