Windows 8 and 8.1 Forums

Update failure - KB3001652

  1. #21


    Sunnyvale, CA USA
    Posts : 283
    Windows 8.1 Pro with Media Center (64-bit)


    Quote Originally Posted by Buffett View Post
    And it fails to clean up its folder/file remnants from the failed update...
    That happened yesterday, but not today.

      My System SpecsSystem Spec

  2. #22


    Posts : 191
    Windows 8.1 (Update 1) Pro 64 bit


    Quote Originally Posted by arachnaut View Post
    Quote Originally Posted by Buffett View Post
    And it fails to clean up its folder/file remnants from the failed update...
    That happened yesterday, but not today.
    So should that same but fixed update that has come up today remove this folder of yesterday after a successful install or not?


    Also, just out of interest, are there any registry entries that would be left after you cancel an update?
      My System SpecsSystem Spec

  3. #23


    Posts : 12
    WindowsForWorkgroups3.11


    Yep and dunno. But it is Windows, so if I were a betting type...
      My System SpecsSystem Spec

  4. #24


    Sunnyvale, CA USA
    Posts : 283
    Windows 8.1 Pro with Media Center (64-bit)


    Quote Originally Posted by JohnnyGui View Post
    Quote Originally Posted by arachnaut View Post
    Quote Originally Posted by Buffett View Post
    And it fails to clean up its folder/file remnants from the failed update...
    That happened yesterday, but not today.
    So should that same but fixed update that has come up today remove this folder of yesterday after a successful install or not?


    Also, just out of interest, are there any registry entries that would be left after you cancel an update?

    Yesterday the problem was that the update just hung forever, so one had to restart to get out of that problem.
    Naturally when that happens things get left hanging so the folders with the extracted update files stayed around.

    But today, the update just failed, it didn't hang.

    As for cleaning up after failed updates - I always make an image backup before Patch Tuesday. If anything serious goes wrong I just restore the old image.

    Most of the patches lately seem to work well, but every now and then MS screws up badly.

    The worst screw up I ever saw was back in Windows XP Service Pack 3. My HP Pavilion had an AMD Athlon CPU configured with an Intel Power setting. That was never enabled until SP3 and a lot of Pavilions were bricked - but that was HP's fault. It was really hard to recover from that and I've been imaging before Patch Tuesday ever since then.
      My System SpecsSystem Spec

  5. #25


    Posts : 191
    Windows 8.1 (Update 1) Pro 64 bit


    Quote Originally Posted by Buffett View Post
    Yep and dunno. But it is Windows, so if I were a betting type...
    Well, I just installed the same update today and it installed succesfully but it didn't remove the folder of yesterday by itself.
      My System SpecsSystem Spec

  6. #26


    Posts : 12
    WindowsForWorkgroups3.11


    I recall when NetFramework updates would crash on the installs, a bunch of the updates over time. As vendors typically had a runtime version with their software, I ignored the failed updates as they accumulated until I needed one. The solution was to remove every one in reverse order and then install in normal order. We're talking a lot of time. Then I came across some ex-Softie who wrote a tool to automate the numerous removals. What a time saver! Anyone aware of a tool for this situation?
      My System SpecsSystem Spec

  7. #27


    St. Augustine
    Posts : 388
    windows 8.1 64, LT -Windows 10 Home 64


    The re-released update installed on my 8.1 desktop without problems and no restart required.

    Interesting though, it has not shown up yet for my 8.1 Laptop. I wonder if it has been pulled again.
      My System SpecsSystem Spec

  8. #28


    Posts : 191
    Windows 8.1 (Update 1) Pro 64 bit


    Sorry for being such a pain but I'm just not able to delete this folder that has been created. I have tried changing several settings in the security but the folder just wouldn't budge. Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?

    Also, I noticed after the successful install of the update today that it installed a bunch of things on my PC e.g. Visual Studio 2010 Redist x86, x64 and Visual Studio Tools for Office Runtime x64. Are these really necessary for the update to function? I do have Office 2013.
      My System SpecsSystem Spec

  9. #29


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Quote Originally Posted by JohnnyGui View Post
    Could someone please explain to me what to change exactly in the security settings to be able to remove this damn thing?
    Even using built in Administrator account I could not take ownership to delete these folders (I got the "failed to enumerate" error). I had to boot from Linux live disk to get rid of them. If you have one this is probably the easiest way.
      My System SpecsSystem Spec

  10. #30


    India
    Posts : 1,536
    Win 8.1 Update x64


    Same problem: in my Dell Venue 8 Pro tab. I restarted tab without any indication of progress in installing updates in Windows update shown to me, stuck in Installing updates for 12hrs in the close down screen.

    For now, I just force shutdown my tab & not going to install them as of now.
      My System SpecsSystem Spec

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Update failure - KB3001652
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