Solved Can't update other Microsoft products

Welcome

In Windows 8, currently at least, you need to add the option to update other Microsoft products with Windows update:

1. Open Control Panel
2. Select Windows Update
3. Select 'Get updates for other Microsoft Products: Find out more'
4. When the web page opens select Install

It will now scan for additional updates and make them available. it will also add the option to Windows update settings.

Maybe pirated Office?

GMan said:

Maybe pirated Office?

Click to expand...

Why do you think that?

Because of the behavior of Windows Update linking to a page other than the one with the check box as in your first screenshot above.

I'm not saying for a fact as I don't know - it's a guess, so that's why I put ?

GMan said:

Because of the behavior of Windows Update linking to a page other than the one with the check box as in your first screenshot above.

I'm not saying for a fact as I don't know - it's a guess, so that's why I put ?

Click to expand...

Ok, I just thought I'd missed something. Here's some additional screenshots. You can see in the earlier image, there were 4 updates available for windows only, after installing the additional product update, it finds updates for Office:

Ya true, that's what I'm saying though. It might not be linking to the webpage to set it to check for other products because it doesn't recognize any legit other products on the machine.

GMan said:

Ya true, that's what I'm saying though. It might not be linking to the webpage to set it to check for other products because it doesn't recognize any legit other products on the machine.

Click to expand...

Maybe. Out of interest, do you see something different? I only have an MSDN version of office 2010. However, I can download the 60 day trial and see if that differs...

Downloading 60 day trial wouldn't make a difference, because that would be legit and cause the mechanism to update properly. It probably only happens when a crack is applied to make Office functional forever - if that is even the reason why to begin with.

As for your question, my machine works and updates well as expected but I have seen ones that don't.

GMan said:

Downloading 60 day trial wouldn't make a difference, because that would be legit and cause the mechanism to update properly. It probably only happens when a crack is applied to make Office functional forever - if that is even the reason why to begin with.

As for your question, my machine works and updates well as expected but I have seen ones that don't.

Click to expand...

I've remembered now. The option to update Office doesn't exist until you either run the option I listed above or you run an Office application for the first time. When you do this, you're presented with a choice of how to update, when a selection is made the option is made available in Windows Update settings.

Office 2007 key was purchased from the MS website (to activate a pre-installed trial version) and has been running fine on the machine for years. There are 17 installed updates for Office 2007 on the machine, including SP3. Also, if I try to browse to "update.microsoft.com" on my Win 7 laptop, which successfully updated Office and Win 7 yesterday, I get redirected to the same useless page.

Anyway, I found a solution. Someone in another forum who couldn't get Windows Update to update all MS products in windows 7 said they solved their problem by installing Silverlight, which has a box (checked by default) on the last screen enable Micosoft Update. My Win 8 laptop had an old version of Silverlight, and when I installed the latest, I got the same option and now Microsoft Update is working.

Awesome. Glad to hear it. I thought Calico had the answer when he said about never previously having been ran. But good to hear it's solved regardless!

By the way, after installing Win 8, the first time I went to run Word Office 2007 acted like it was installing for the first time. I thought I might have to activate it, but when I tried to do so it said it was already activated (which it was in Win 7). Maybe something about this sequence caused the issue? But then it seems like eveyone would be having this problem.

For information only in case someone else has the same issue:

I had used a fully updated Windows 7 x64 disk (December 2013) and had this issue.

So I uninstalled internet explorer 11 which defaulted back to Internet Explorer 8, rebooted the laptop. Ran "windows update" and when I clicked on the link "get updates for other Microsoft products" it worked. I then ran "windows update" which now included Office 2007 updates as well as reinstalling Internet Explorer 11 (362mb in total, oh joy!)