Windows 8 and 8.1 Forums

Can't update other Microsoft products

  1. #11

    Office 2007 key was purchased from the MS website (to activate a pre-installed trial version) and has been running fine on the machine for years. There are 17 installed updates for Office 2007 on the machine, including SP3. Also, if I try to browse to "" on my Win 7 laptop, which successfully updated Office and Win 7 yesterday, I get redirected to the same useless page.

    Anyway, I found a solution. Someone in another forum who couldn't get Windows Update to update all MS products in windows 7 said they solved their problem by installing Silverlight, which has a box (checked by default) on the last screen enable Micosoft Update. My Win 8 laptop had an old version of Silverlight, and when I installed the latest, I got the same option and now Microsoft Update is working.
    Last edited by smoddelm; 09 May 2012 at 07:13.

      My System SpecsSystem Spec

  2. #12

    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86

    Awesome. Glad to hear it. I thought Calico had the answer when he said about never previously having been ran. But good to hear it's solved regardless!
      My System SpecsSystem Spec

  3. #13

    By the way, after installing Win 8, the first time I went to run Word Office 2007 acted like it was installing for the first time. I thought I might have to activate it, but when I tried to do so it said it was already activated (which it was in Win 7). Maybe something about this sequence caused the issue? But then it seems like eveyone would be having this problem.
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  4. #14

    Posts : 1
    Wiindows 7 x64

    For information only in case someone else has the same issue:

    I had used a fully updated Windows 7 x64 disk (December 2013) and had this issue.

    So I uninstalled internet explorer 11 which defaulted back to Internet Explorer 8, rebooted the laptop. Ran "windows update" and when I clicked on the link "get updates for other Microsoft products" it worked. I then ran "windows update" which now included Office 2007 updates as well as reinstalling Internet Explorer 11 (362mb in total, oh joy!)
      My System SpecsSystem Spec

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Can't update other Microsoft products
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Source: Update to Microsoft Update client
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