windows8brick
New Member
- Messages
- 1
Hello everyone, im posting on here to try and find an answer to my problem as windows 8 customer support couldn't give me any answers to fix it so they dc'd me and wouldn't let me connect to support chat -_-.
Basically what has happened is wondows forced my laptop to go from 8 to 8.1, I will make this very clear I did not want the update, I have automatic updates turned off, and can't afford to have my laptop reset and loose all the work ive done since the last save point. So over the last few days I kept getting a window popping up trying to get me to update to 8.1, I said no. but everyday since then the same window pops up, normally causing most of my programs to crash. Today though the same screen popped up and didn't give me an option to cancel, it said 15 min to restart and update and could not be stopped. My laptop then rebooted and now no longer works, nothing shows up on the screen anymore, the backlight comes on when you switch it on but that's it, screen remains blank and not able to even see the boot options or login options, ive also tried just connecting it to my tv through the hdmi out but nothing. So I contacted support 2 times, both times they were clueless and even had to explain what a blank screen was, both times they replied with I see, then dc'd and it would not connect back to the person, even took screenshots of this.
Anyway has anyone else had this problem? or anyone know how to fix this?
i'm completely clueless as to what has happened with this update, and from where im looking now its looking like ive got myself an expensive paperweight
Basically what has happened is wondows forced my laptop to go from 8 to 8.1, I will make this very clear I did not want the update, I have automatic updates turned off, and can't afford to have my laptop reset and loose all the work ive done since the last save point. So over the last few days I kept getting a window popping up trying to get me to update to 8.1, I said no. but everyday since then the same window pops up, normally causing most of my programs to crash. Today though the same screen popped up and didn't give me an option to cancel, it said 15 min to restart and update and could not be stopped. My laptop then rebooted and now no longer works, nothing shows up on the screen anymore, the backlight comes on when you switch it on but that's it, screen remains blank and not able to even see the boot options or login options, ive also tried just connecting it to my tv through the hdmi out but nothing. So I contacted support 2 times, both times they were clueless and even had to explain what a blank screen was, both times they replied with I see, then dc'd and it would not connect back to the person, even took screenshots of this.
Anyway has anyone else had this problem? or anyone know how to fix this?
i'm completely clueless as to what has happened with this update, and from where im looking now its looking like ive got myself an expensive paperweight
My Computer
System One
-
- OS
- windows 8 brick version
- Computer type
- Laptop
- System Manufacturer/Model
- acer
- CPU
- i5
- Memory
- 4gb
- Graphics Card(s)
- 740gtm