Windows 8 and 8.1 Forums


Errors on MS Updated-8024002D OR 80246013 OR 80246010

  1. #1


    Posts : 1
    win 8.1

    Errors on MS Updated-8024002D OR 80246013 OR 80246010


    FYI - to those that are kind enough to respond - Please respond with step by step instructions I understand most lingo but I need A, B, and C instructions to get there - thank you


    I have a PC / Desktop
    HP Envy, 2 TB HD, 12G Ram, Win 8.1, Intel Core I7-3770K CPU 2 3.50Ghz with an AMD Radeon HD 7570

    This has been an issues since around Sept 2014 - it is Jan 2015


    Below are the updates that are failing on Install - each one is taking one of the 3 errors -
    8024002D OR 80246013 OR 8024610
    (Notice all are MS related - other NON MS updates work/installed just fine)

    Security Update for Microsoft Lync 2013 (KB2881013) 64-Bit Edition
    Security Update for Microsoft Office 2013 (KB2878316) 64-Bit Edition
    Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition
    Update for Microsoft Lync 2013 (KB2910927) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2881001) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2899522) 64-Bit Edition
    Update for Microsoft Office 2013 (KB2920734) 64-Bit Edition



    I have tried the following after the Auto update failed Multi times
    A. contacting MS support - after 9 tries and 4 months STILL no email, returned calls from messages, anyone picking up the Live chat OR waiting time on the phone is 2-3 hours and I give up
    B. Contact HP support and since this is a MS issue - Warranty is not covered
    C. MS community suggested Scannow - ran "Scannow" as Administrator (did find files and fixed but same results) Ran 4 times till cleared
    D. MS tec support page - Ran MS "Fix It" program - found and fixed issues but same issues
    E. Manually downloaded and installed updates - failed right after clicking install/Continue (ran normal and As Administrator)
    F. Used my PC Clean program to clean out all cookies and junk - still failed
    G. Turned off my McAfee (securitycenter) and installed - still failed
    F. Stopped and Re-Started my Service for "Windows Update" and "Background Intelligent Transfer Services"


    Everything else I find is for MS 7 NOT much for 8 or 8.1
    Recovery is NOT an option since this started sometime back in Sept, Aug or July (unknown date)


    Here are 5 Prints from the error log from Event log - (not sure if they are related but the time stamps are VERY close

    A.
    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
    and APPID
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}
    to the user Iggiepooh\jeremy SID (S-1-5-21-1015039718-1170116189-3202467682-1001) from address LocalHost (Using LRPC) running in the application container YanFlex.Craigslist_1.5.0.15_x64__xqdm6kn4nxgd2 SID (S-1-15-2-2942172948-136991025-3813858423-3341509624-3677870795-2846608892-2251422739). This security permission can be modified using the Component Services administrative tool.

    B. (very simple message)
    Installation Failure: Windows failed to install the following update with error 0x80246010: Update for Microsoft Office 2013 (KB2881001) 64-Bit Edition.


    C. (Very simple)
    Session "SCM" failed to start with the following error: 0xC0000022

    D.
    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
    and APPID
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}
    to the user Iggiepooh\jeremy SID (S-1-5-21-1015039718-1170116189-3202467682-1001) from address LocalHost (Using LRPC) running in the application container YanFlex.Craigslist_1.5.0.15_x64__xqdm6kn4nxgd2 SID (S-1-15-2-2942172948-136991025-3813858423-3341509624-3677870795-2846608892-2251422739). This security permission can be modified using the Component Services administrative tool.

    E.

    The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {C2F03A33-21F5-47FA-B4BB-156362A2F239}
    and APPID
    {316CDED5-E4AE-4B15-9113-7055D84DCC97}
    to the user Iggiepooh\jeremy SID (S-1-5-21-1015039718-1170116189-3202467682-1001) from address LocalHost (Using LRPC) running in the application container YanFlex.Craigslist_1.5.0.15_x64__xqdm6kn4nxgd2 SID (S-1-15-2-2942172948-136991025-3813858423-3341509624-3677870795-2846608892-2251422739). This security permission can be modified using the Component Services administrative tool.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Have you tried this: https://support.office.com/en-us/art...2-c259d4cf9872
    You could try resetting Windows Updates (Option Three, please).
    Windows Update - Reset - Windows 7 Help Forums
      My System SpecsSystem Spec

  3. #3


    hey just an FYI thoses updates failed for me several times
    i still have not updated them
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

  5. #5


    Unfortunately most of these error codes from Update are a bit non-specific - see if this script helps WULogErrors.vbs give more info to narrow it down..
      My System SpecsSystem Spec

  6. #6


    i said earlier that i could not to some updates

    but today i have all but this one

    Microsoft .NET Framework 4.5.2 for Windows 8.1 (KB2934520)

    so i need to look further as to why

    some time ago a .Net Framework update could not be installed because it did not pertain to my system

    maybe this one as well will look for more answers
      My System SpecsSystem Spec

  7. #7


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

  8. #8


    hey SOFTWAREMANIAC

    awesome job on that fix but how come m/s does not show that

    seems that m/s would rather have you be muddled
    thanks
      My System SpecsSystem Spec

  9. #9


    Posts : 2,480
    Windows 10 Pro x64


    Glad to be of help.
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    Windows 8 Professional


    Quote Originally Posted by softwaremaniac View Post
    Glad to be of help.
    sorry for the thread necromancy.

    i recently tried to upgrade to the windows 10 technical preview and ran into the same problem. the troubleshooting diagnostic was no help, but the net repair tool you posted worked!

    just wanted to comment to say thanks, and also let you know that f anyone is trying to upgrade to 10 and gets this problem, the repair tool works!!
      My System SpecsSystem Spec

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Errors on MS Updated-8024002D OR 80246013 OR 80246010
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