Windows 8 and 8.1 Forums


Unable to turn on/off automatic updates

  1. #1


    Posts : 10
    Windows 8

    Unable to turn on/off automatic updates


    I wanted to update from Windows 8 to 8.1 but got an error message that it couldn't complete. I researched that, and found I needed to do Windows Updates. Went to the control panel to do that, and got this error box. Used Microsoft Chat support, but no help. Can anyone help? And I'm not very computer savvy, so if you have an answer, please use small words that I can understand!

    The error is:

    '::{26EE0668-A00A-44D7-9371-BEB064C98683}\5\::{36EEF7DB-88AD-4E81-AD4...\pageSettings'

    Thank you!

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Start with running sfc /scannow from an elevated command prompt (Start > All Programs > Accessories, right-click Command Prompt and from the menu click Run as administrator).
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows 8


    Hi softwaremaniac! Thank you for the help. I did what you suggested and got the following:

    Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.Log. For example C:\Windows\Logs\CBS.log. Note that logging is currently not supported in offline servicing scenarios.

    What do I do now?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Run SFC several times if needed. Run this also: DISM - Fixing Component Store Corruption in Windows 8
      My System SpecsSystem Spec

  5. #5


    Posts : 10
    Windows 8


    Trying the DISM restore health option now. Hope this works! Thank you so much for your help. I'll let you know what happens after this runs.
      My System SpecsSystem Spec

  6. #6


    Posts : 10
    Windows 8


    Okay, that just ran and I got the following:

    Error: 193
    %1 is not a valid Win32 application.

    I'm going to run the sfc again now.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,480
    Windows 10 Pro x64


    Where did you get this message?
      My System SpecsSystem Spec

  8. #8


    Posts : 10
    Windows 8


    That's the message I got after I ran the DISM restore health option. I also ran the sfc scannow several more times, but nothing is working.
      My System SpecsSystem Spec

  9. #9


    Posts : 10
    Windows 8


    I just ran Dism /Online /Cleanup-Image /Restorehealth in an elevated command prompt again, and I got the same thing. The Error: 193 message. Apparently I'm doomed to not be able to perform Windows updates and never upgrade to 8.1. I just don't understand. I've been nice to the computer. I haven't called it any names, I haven't overworked it, I'm gentle with it, and it still hates me. What am I doing wrong???? Oh, in case it matters, I did a system restore to try and fix this also, and that didn't work either.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    1. Type Notepad on start screen, and press enter.
    2. Copy the following text, and then paste the text into Notepad.

    net stop wuauserv
    cd %systemroot%\SoftwareDistribution
    ren Download Download.old
    net start wuauserv
    net stop bits
    net start bits
    net stop cryptsvc
    cd %systemroot%\system32
    ren catroot2 catroot2old
    net start cryptsvc

    3. Click File, click Save As, and then type Repair.bat.
    4. In the Save as type box, click All Files.
    5. In the Save in box, click Desktop, and then click Save.
    6. On the File menu, click Exit.
    7. Double-click the Repair.bat file that you saved in step 5.

    Try to install the updates again. If you can install the updates, delete the Repair.bat file. To do this, right-click Repair.bat, click Delete, and then click Yes.

    Please follow all the steps and report back.
      My System SpecsSystem Spec

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Unable to turn on/off automatic updates
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