Endless blue spinning animation (unresponsive Win Updates)

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Xpred

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Hi guys. Just bought a brand new Dell XPS 8700 a few days ago. Windows Update was fine until I tried updating a large number of updates a few minutes ago. After my computer restarted, I notice the blue spinning just spinning endlessly as if the "Windows Update" option was no longer responsive.



Tried running WindowsUpdateDiagnostic tool from Microsoft, and every time I run it, it says it finds 3 errors



Service registration is missing or corrupt

Windows Update error 0x80070490(2015-01-02-T-07_41-19P)

Problems installing recent updates



and "has fixed the problem." But the problem hasn't been fix because when I go back into Windows Update, it still stalls and shows the blue busy spinning animation. I'm guessing the recent updates had to do something with it.



Any suggestions? :(
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO Flip
My suggestion would be to do the following:

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt). Press Enter after each one:
Code: 
Dism /Online /Cleanup-Image /ScanHealth
Code: 
Dism /Online /Cleanup-Image /CheckHealth
Code: 
Dism /Online /Cleanup-Image /RestoreHealth
FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: Repair a Windows Image

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.
Click to expand...
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
Just curious -- what is the return timeframe for your PC, and are there any restrictions on that?

Asking, because if this happened to a PC I bought a few days ago, I'd be looking into getting a "free" replacement -- or, if that isn't possible, at least getting a refund of what I paid and using that to buy something else.

You shouldn't have to be jumping through hoops to repair a PC that you've had only a few days! (IMHO)
 

My Computer

System One

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO Flip
Similar people have had the exact same issue
Click to expand...

That includes me -- I had the same kind of issues. But, I "solved" mine by doing a clean reinstall -- from scratch, using a Win8.1 ISO that I downloaded from Microsoft. Then, when I reapplied the updates, they took without issue.

But, I've had this machine for several years, and since I assembled it myself, there is no one to return it to.

If it were a new machine that I had bought only a few days ago, I'd be returning it.
 

My Computer

System One

Did you have the exact same issue two days ago, meaning exact same updates happened?

EDIT: I was able to find a temporary workaround (courtesy of MS forums), via setting Windows Update to automatically download and install updates in Control Panel. After doing that, the screen prompted to restart the computer and install. Now the Updates windows seems to be functional.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO Flip
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