Windows 8 and 8.1 Forums

Windows Update Error 0x80070643 w/ 0x80070002

  1. #1

    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit

    Windows Update Error 0x80070643 w/ 0x80070002

    For the past couple of days, i've tried to download and install Definition Update for Windows Defender - KB2267602 (Definition 1.191.1232.0) without success. Ive already tried to use the windows update troubleshooter, manually resetting Windows Update Components, and using dism & sfc (both report no problems found). I'm not really too sure what to try after that, and I would like to fix this without having to reinstall Windows 8, if its possible.

      My System SpecsSystem Spec

  2. #2

    I'm not sure what exactly causes that issue - but being a Defender update, perhaps wait a day or so and update with the revised version.

    What I do know though, having looked at the scripts contained in the FixIt troubleshooter (WindowsUpdateDiagnostic.diagcab), is that only these versions are supported.

    #Windows 7 6.1
    #Windows Server 2008 R2 6.1
    #Windows Server 2008 6.0
    #Windows Vista 6.0
    #Windows Server 2003 R2 5.2
    #Windows Server 2003 5.2
    #Windows XP 5.1
    #Windows 2000 5.0

    Thus running this on windows 8 is of no use.(albeit MS support says otherwise)

    EDIT: delving deeper there is in fact windows 8 support - can't find anything relating to 8.1* (i.e 6.3) though.

    elseif(([int]::Parse($OS.version[0]) -eq 6) -and ([int]::Parse($OS.version[2]) -eq 2)){ 
                return 62 # windows 8
    * EDIT2: Found something that will handle 8.1:

    if($CurrentVersion -ge 6.2) 
        $Ispostback = ($true -eq (ispostbackOnWin8 "BITSDiagnsotics")) 
    Lots of scripts to go through - will get there eventually...

    PS: Sorry for hijacking the thread.
    Last edited by Superfly; 31 Dec 2014 at 03:53.
      My System SpecsSystem Spec

  3. #3

    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise

    Hi, use OPTION THREE in this tutorial Windows Update - Reset - Windows 7 Help Forums. I have also had issues with Defenders` updates and solved them using this method.

    Good luck, werty
      My System SpecsSystem Spec

  4. #4

    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit

    @Superfly Thats fine.
    @werty I'll try that then and post the results of it. No dice, still failed during install with same error after doing option 3.

    Edit: I'm actually thinking about downgrading (meaning my mind is pretty set on doing so) to Windows 7; this problem was the final straw for me. Thanks for the help anyways.
    Last edited by kingsomeguy; 01 Jan 2015 at 01:59.
      My System SpecsSystem Spec

  5. #5

    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit

    Just tried CCleaner to clean some stuff, and for some reason that fixed things for me. Thanks for trying to help tho
      My System SpecsSystem Spec

Windows Update Error 0x80070643 w/ 0x80070002
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