Windows 8 and 8.1 Forums


Win 8.0 to 8.1 Fail- Required Update Won't Stick

  1. #1


    Posts : 14
    Windows 8

    Win 8.0 to 8.1 Fail- Required Update Won't Stick


    Novice here.
    Dell XPS desktop that came with 8.0 installed.
    Go to MS Store, click on update to 8.1. Tells me I must first complete Windows updates.
    Go there & find 1 important update ( update kb2802618 & 1 optional). The Important one is for Win 8 64 bit based o/s ( updates were set to auto). I manually & click install. I get the 'successfully installed' . Go back to d/l 8.1 & get same message re: need to update SAME UPDATE. . Do it multiple times.
    Tried rebooting, shutting off auto update. same results.. Manually d/l'd update. same results. Used cleanup.
    Update Troubleshooter found & claimed to fix problem . It didn't.
    Looked at Update History & only saw this update listed 10 times ( half were successful, half unsuccessful) and only 1 other update & an adobe reader XI update. my other PC has a long list of Updates in history. None are hidden.

    Running KIS & MBAM Pro . Turned off MBAM & actually uninstalled KIS with KIS removal util ( some claim that caused update issue). No luck.
    Anyone have a fix?

    Thanks

    Why can't that update stick? Why is there no long list of previous updates?

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    If you are updating through the windows store you need to have 2 windows updates - best to install all of them..
    or
    use this - Create installation media for Windows 8.1 - Windows Help
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    Windows 8


    Which 2 updates? & why were they not offered by auto updates (as I said, only 2 updates in history..).And what is with update mentioned in op??
    Also, If I must go with the installation media- I only have a Win 8.0 key. Will that bean issue?

    Thanks
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    No that tool will allow you to download windows 8.1 and it will use your OEM windows 8 product key - the media can be used to upgrade windows 8 or it can be used to do a clean install of windows 8.1

    I use to have and keep the 2 Microsoft files required to update through the store - but have since forgot about them, because that process is no longer needed because of the new MS Tool.
      My System SpecsSystem Spec

  5. #5


    Posts : 14
    Windows 8


    Thanks & Happy Holidays!
      My System SpecsSystem Spec

Win 8.0 to 8.1 Fail- Required Update Won't Stick
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