Tuesday Windows Updates failing

Mark Phelps

New Member
VIP Member
Pro User
Messages
1,041
Got notice of impending updates, so I select all of them for installation -- and they failed.

Updates:
- KB3008923
- KB3013769
- KB2989930
- KB3008925
- KB3013816
- KB3004394
- KB3012199
- KB2994290
- KB3013410

Error codes were mixture of 800F0920 and 80071A91.

When I checked more info on each of these, I got an error message that MS had no details for either.

I've run these three times, and it's failed the same all three times.

I rebooted for the last time, went to Windows Update and NOW it says there are no new updates.

Anyone else experiencing these problems?
 

My Computer

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Everything was OK. Didn't add anything new.

Looked at the link but none of those are the problem. The updates fail during the attempt to install them.
 

My Computer

I'm having a similar problem on my 2012R2 server. Just installed 3013769 among others and this is the only one that is sitting saying "pending restart" with error code 80242014. Restarts have done nothing. I've been having issues since yesterday's updates where I couldn't RDP into the VM for the longest time, now for some reason I can again after several restarts...in some of the previous restarts it wouldn't restart...it would just sit there doing nothing...just said "restarting" for the longest time. I'm assuming I fouled it up by turning the VM off...but it's just been acting "weird" since the updates...
 

My Computer

System One

  • OS
    2012R2
    Computer type
    PC/Desktop
Same problem -- again! Offered 11 updates, 9 the same as before, and ALL failed -- with the same two codes, neither of which has any information at MS.

Update: checked the updates history and all updates in November succeeded, so I restored from an image backup and redid the updates, and this time, they all worked! So, something happened between then and now to hose up Windows Update.
 
Last edited:

My Computer

KB3008923 will NOT install

Running Win 8.1 64bit and I was having problems with this Tuesday's updates installing - tried several times. Everything seems successful until the restart and then at 67% complete it bombs out and undoes everything. So I tried installing them one at a time and all were successful except KB3008923 and it still bombs at the 67% on restart.
Have tried downloading and running manually (same results) and have tried the Windows Update Diagnostic Tool. The diagnostic tool finds several errors and says they are "fixed" but methinks it lies. I can run the diagnostic several times - either restarting between times or not) and it still finds and "fixes" these same errors. And no luck getting 308923 to take either.
Running Norton Internet Security so don't know if it's got something locked out or not. I am logged in as an Administrator, so I assume that the Diagnostic and Updates run at sufficiently elevated privileges so I'm not sure where to go from here.
Error Code is 800F0922 andI've attempted fixes outlined for it including resizing the System Reserved Partition in case it was too small.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX6300 6-CPU
    Motherboard
    ASUS M5A99X EVO R2.0
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    Geforce 750GTX
    Browser
    IE
    Antivirus
    Nortin Intrernet Security
Have tried downloading and running manually (same results) and have tried the Windows Update Diagnostic Tool. The diagnostic tool finds several errors and says they are "fixed" but methinks it lies.

Know it's little consolation -- but I found the same results. My updates got hosed, the "fix" did the same things over and over, each time I ran it, and actually fixed -- nothing!

I ended up having to restore the machine from two weeks ago and redid the updates.
 

My Computer

Hope to Avoid Having to Restore

Hope I don't have to resort to a restore. Have a mirror image from a 5-6 weeks ago, but have since installed MS Office 2013 and I don't want to have to got thru that again since it's a MS download and that'll probably mean a call to MS explaining why I have to install the product again so soon (their fault apparently). What a pain! Found out after this flared up that the default on Win 8.1 64 bit is apparently not to automatically enable System Restore so it's a good thing I used Acronis to make a backup when things were "working."
Also note that I tried running DSIM today - it said it found and fixed errors - BUT - manual install of this update still bombed at the same 67% complete.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX6300 6-CPU
    Motherboard
    ASUS M5A99X EVO R2.0
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    Geforce 750GTX
    Browser
    IE
    Antivirus
    Nortin Intrernet Security
Back
Top