Windows 8 and 8.1 Forums

KB3000850 woe, woe!

  1. #1


    Posts : 31
    Windows 8.1 64

    KB3000850 woe, woe!


    I've spent all day trying to get this KB installed. The thing is, even though I'm told it has failed after configuring and reverting back again, when I look in the Installed updates list is says that it was successful. And it offers to download it again for me!
    I don't use Avast, I use Webroot Secure Anywhere, which i just disabled, but that didn't make any difference. I've tried the update troubleshooter which then says I don't have any updates installed. I did a 'Brink' repair that is supposed to help (sorry, I can't remember what it was now) and it did say I had something corrupted and thsat it had been repaired.
    I'm just about to do an sfc /scannow to see what happens. In the meantime, can anyone offer some advice please?
    Update: sfc /scannow no problems shown.
    Last edited by bertie11; 26 Nov 2014 at 11:59. Reason: more info

      My System SpecsSystem Spec

  2. #2


    No advice same prob. I want to know when ms is going to have a fix for this hapless kpf:

    Update for Windows 8.1 for x64-based Systems (KB3000850)
    Download size: 723.9 MB
    You may need to restart your computer for this update to take effect.
    Update type: Optional
    Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
    More information:
    November 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
    Help and Support:
    Microsoft Support
      My System SpecsSystem Spec

  3. #3


    Posts : 22,577
    64-bit Windows 10


    Hey guys,

    You might see if completely resetting Windows Updates to see if it may help allow it to be successfully installed or not show up anymore.

    Windows Update - Reset - Windows 7 Help Forums
      My System SpecsSystem Spec

  4. #4


    My computer is in total disarray since I installed the infamous "blue donuts galore" kpf 3000850. There is some thing
    wrong with the ms patch management program. These hi jinks we do to work around ms problems are unacceptable.
    Needless to say I very disenchanted with ms.
      My System SpecsSystem Spec

  5. #5


    Posts : 22,577
    64-bit Windows 10


    If you like, you should be able to do a system restore using a restore point dated before this happened to undo it.

    System Restore - How to Do in Windows 8
      My System SpecsSystem Spec

  6. #6


    Posts : 31
    Windows 8.1 64


    Well this is weird. I used your 3 Reset fixes in turn, the last one being the 3 in 1. The first two made no difference. The third one did a lot of 'stuff' and I then d/loaded and installed 3000850 again while I was having a meal. I came back to see my desktop showing but Firefox had locked up. I rebooted again still no joy then another reboot and this time the KB was shown as Successful!

    A couple of minutes later, another KB showed up in the Updates for install list, It wasn't 3000850, I'm sure of that so I installed that, but towards the end it said it was 3000850 again! It did the usual reboots, saying both times that it had failed but this time it said it was undoing the update as it had failed.

    I then went to Installed Updates again and it now shows two KB3000850 entries as Succeeded!

    Just checked again, there is another 3000850 being offered as an update. I can take no more!
      My System SpecsSystem Spec

  7. #7


    Posts : 22,577
    64-bit Windows 10


    Well, since it said it was successfully installed, you could just hide the update for now if you like to no longer see it available.

    Windows Update - Hide or Restore Hidden Updates - Windows 7 Help Forums
      My System SpecsSystem Spec

  8. #8


    Posts : 31
    Windows 8.1 64


    Yes, done that already. When it says there are two successfil updates for the same KB I assume the fault there is in the notification, only one update occurred. Checked updates just now, nothing offered.

    My wife's netbook is doing similar things, refusing to complete the update so I will attempt your fix on that as well.

    Many thanks Brink, you've saved my bacon yet again, I'm obliged to you.

    Update: just looked at Uninstall an update and kb3000850 doesn't show in that list. Have I got it or not?
    Last edited by bertie11; 27 Nov 2014 at 01:57. Reason: more info
      My System SpecsSystem Spec

  9. #9


    Posts : 22,577
    64-bit Windows 10


    Yeah, KB3000850 should be listed in "Installed Updates" like below if it was successfully installed.

    Click image for larger version

    Did you have all other updates installed first?

    If you like, you could see if you may be able to manually download and install KB3000850 instead at the Microsoft link below.

    Info: November 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    Direct download link: Download Update for Windows 8.1 for x64-based Systems (KB3000850) from Official Microsoft Download Center
      My System SpecsSystem Spec

  10. #10


    Posts : 31
    Windows 8.1 64


    In Installed Updates all I have are two 'copies' of KB3000850 and nothing else. But if I go to Uninstall an Update I have a load of KB's etc. but no KB3000850! I kept checking for updates but there were none offered apart from 3000850 again so I'm not really sure where I'm at!

    I already tried to install that one manually but with the same result, failing to configure, reverting etc.
      My System SpecsSystem Spec

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KB3000850 woe, woe!
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