Windows 8 and 8.1 Forums

problem installing KB300850

  1. #1


    Posts : 7
    windows 8.1 pro

    problem installing KB300850


    Hello,

    I am having problem trying to install the above. I have tried 3-4 time trying through the windows update which after a while always fails. (Just this one)

    I have also tried manually downloading the file and trying to install it but still every time I try it fails, Hopefully someone might be able to help me with this

    Windows 8.1
    8gb ram
    sony vaio laptop

    Thanks, Sam

      My System SpecsSystem Spec

  2. #2


    Posts : 77
    Windows 8 HP Envy


    If its KB3000850 then dont install it, especially if you are running Avast and 8.1.....it has crashed many pc's yesterday and today.........my problem is removing it......am trying a command prompt.....
      My System SpecsSystem Spec

  3. #3


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    If do not have Avast, try this Fix Windows Update Error messages and other Windows Update issues
    What about past updates, have you had any issues with them ?
      My System SpecsSystem Spec

  4. #4


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by ding dong View Post
    If its KB3000850 then dont install it, especially if you are running Avast and 8.1.....it has crashed many pc's yesterday and today.........my problem is removing it......am trying a command prompt.....
    Can't right click it here and uninstall it ?
    Attached Thumbnails Attached Thumbnails Untitled.jpg  
      My System SpecsSystem Spec

  5. #5


    Posts : 77
    Windows 8 HP Envy


    Update:

    After a long and protracted effort of shutting down restarts and safe modes I have finally uninstalled the offending KB3000850 update.

    I also uninstalled Avast and did a clean (meaning I am on here without protection)....

    Everything seems fine except it has left my Microsoft Office Mail program unopenable.....it just hangs.....

    Also when should I re-install Avast? Is there a latest edition without the bug out there now?


    If anyone has an idea of how to fix my Mail program that would be cool as.....
      My System SpecsSystem Spec

  6. #6


    Posts : 77
    Win 8.1 Pro x64


    Quote Originally Posted by ding dong View Post
    Update:

    After a long and protracted effort of shutting down restarts and safe modes I have finally uninstalled the offending KB3000850 update.

    I also uninstalled Avast and did a clean (meaning I am on here without protection)....

    Everything seems fine except it has left my Microsoft Office Mail program unopenable.....it just hangs.....

    Also when should I re-install Avast? Is there a latest edition without the bug out there now?


    If anyone has an idea of how to fix my Mail program that would be cool as.....
    I had Avast installed when I did the update and it didn't 'seem' to cause any problems. Not sure what all the combinations of programs and settings that can cause problems with the new Windows update.

    There is a new update of a driver for Avast that will install automatically. The driver will also install if you re-install Avast as well. Maybe download a new Avast program from their website is better. You might give it a try but good to make a full system image backup first.
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    It wouldn't hurt to run the following commands in Administrator command prompts---

    sfc /scannow

    Then---


    Dism /Online /Cleanup-Image /RestoreHealth

    Then


    sfc /scannow

    again & reboot.
    It might help.
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    windows 8.1 pro


    Quote Originally Posted by jds63 View Post
    If do not have Avast, try this Fix Windows Update Error messages and other Windows Update issues
    What about past updates, have you had any issues with them ?
    No,I don't have Avast but I do have Kaspersky??

    Never had any problem in the past with downloading updates, only this one. like I said have tried numerous times all ending in a fail.
      My System SpecsSystem Spec

  9. #9


    Posts : 77
    Windows 8 HP Envy


    alll good now thanks...except for my office mail program..cant get into it...
      My System SpecsSystem Spec

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