Windows 8 and 8.1 Forums

KB3000850 causing freeze

  1. #1


    Posts : 5
    Windows 8.1

    KB3000850 causing freeze


    Installed the November rollup and noticed items didn't seem to open from the right click menu on the start button. I have the control panel setup as a menu on Classic Shell Start Menu and it would freeze explorer when attempting to access that menu. I could access the control panel by opening windows explorer (file explorer) windows and going through the shortcut on the Desktop without it freezing, but from time to time I'd see the green "loading" bar slowing move across, as if it was refreshing something. Needless to say this was annoying so I started investigating and found that uninstalling kb3000850 seemed to fix the problem.

    Any ideas on how to deal with this?

      My System SpecsSystem Spec

  2. #2


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Chances compatibility problem with Classic shell with new update, last new version of Classic Shell said it fixed issues with Spring Windows 8.1 update. Although some are having issues with this update also.

    Maybe there will be a update soon for Classic Shell that will fix this issue. Only think try change those settings you made differently to see if it works, also make sure at least have newest version of Classic Shell. Green bar across Windows explorer when it is loading, if slow maybe an issue, slow response hard drive access.

    Not sure to suggest removing the Windows update yet. Or you can try reinstalling Classic Shell if have the newest version.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Honestly I'm convinced its NOT classic shell, due to the fact that the right click menu which is independent of classic shell performs the way it does. I've been doing some reading on the microsoft forums and there are complaints about this update. Some others were complaining about shutdown hangs, which I also encountered. Some have tried to link Avast to the problems. Yes, I use Avast so that's a possibility. However some have also stated they had similar problems on machines without Avast. It appears the update just wasn't thoroughly tested. Thanks for the reply. I am going to leave the update uninstalled and update the status of this topic as solved. Hopefully this information will be useful to others who may read it.
      My System SpecsSystem Spec

  4. #4


    This may be of interest Optional Update KB3000850
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    Thanks for the info!
      My System SpecsSystem Spec

  6. #6


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    True i did mentioned were issues with this update with some people too, but not all. Did not know had Avast, yes i was aware of that having issues with update to. Then possibly not your Classic shell for you, it's update. For me works fine with update no issues.
      My System SpecsSystem Spec

  7. #7


    Avast for sure, it's been proven on my system and many other. Avast is reportedly working on the problem and should have it licked in a day or so.
      My System SpecsSystem Spec

  8. #8


    I'm having issues installing the update.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8.1


    I downloaded an update for Avast so gonna try the update again. Will report results.

    EDIT: Reboot was good, no issues opening control panel. Might be fixed.
    Last edited by theonetrueace; 22 Nov 2014 at 14:53.
      My System SpecsSystem Spec

  10. #10


    Posts : 77
    Windows 8 HP Envy


    what exactly did u do?

    I cant get it off...I want it off......trying command prompt...
      My System SpecsSystem Spec

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KB3000850 causing freeze
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