Windows 8 and 8.1 Forums

Start screen

  1. #1


    Posts : 3
    internet explorer

    Start screen


    Start screen not loading? Charms not showing? HELP

      My System SpecsSystem Spec

  2. #2


    Posts : 419
    Windows 8.1 x64


    Did you recently install the optional update KB3000850 by chance?
    Optional Update KB3000850

    There appears to be a problem randomly happening after installing this update where Windows won't load to the Start Screen/Desktop for some people (myself included).
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    What version of windows do your really have installed. Your specs say internet explorer as the OS but that is a browser.

    If you do have Windows 8 installed, Windows key + X and select Command Prompt (Admin)
    Type sfc /scannow
    When completed type Dism /Online /Cleanup-Image /RestoreHealth it will take a while to complete and appear to be frozen a 20% but it is not.
    Run the sfc /scannow again
    Reboot the computer when all completed and see if your problem is resolved.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    internet explorer


    Thanks Nucci and Loving Windows for your help. The problem resolved itself. When I returned to my laptop there was a msg to update and restart. I did that and the Start Screen loaded. I'm keeping your suggestions for future use. Happy Thanksgiving!
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Your welcome, nice when the computers fix themselves.
    Don't eat too much turkey!
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    internet explorer


    .
      My System SpecsSystem Spec

  7. #7


    Posts : 2
    8.1


    Quote Originally Posted by LovingWindows View Post
    Did you recently install the optional update KB3000850 by chance?
    Optional Update KB3000850

    There appears to be a problem randomly happening after installing this update where Windows won't load to the Start Screen/Desktop for some people (myself included).
    Sorry to drag up old post, but did you get a fix for this?
    I have the same, that KB prevents start screen layout. Just wondered if you got a fix, as we worked around it by uninstalling that update, although I have a concern that whatever caused it will appear in a later update!

    Thanks
      My System SpecsSystem Spec

Start screen
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