Windows 8 and 8.1 Forums


Windows 8 won't update or restore

  1. #11


    Posts : 113
    Win 8 Pro - 64Bit


    I'll try the screenshot again below

    Click image for larger version

    As you can see it repaired some file errors.

    I also ran 'scannow' again afterwards, and this time it worked.

    Click image for larger version

    I then rebooted and re-ran windows update which this time installed all but 3 of the updates.
    I rebooted again and then it allowed me to install the other 3 updates one at a time - insisting on re-boot between each.

    So now I'm hoping future updates will not be an issue.

    Thanks for your time and assistance - much appreciated.
    Attached Thumbnails Attached Thumbnails scannow.jpg  

      My System SpecsSystem Spec

  2. #12


    System file are usual first suspect. When in doubt, do those repairs and checks.
      My System SpecsSystem Spec

  3. #13


    Posts : 113
    Win 8 Pro - 64Bit


      My System SpecsSystem Spec

  4. #14


    Posts : 113
    Win 8 Pro - 64Bit


    Back again

    I haven't marked the thread as solved yet because I still have one (just one) update

    Click image for larger version

    which fails every time

    Click image for larger version

    I also tried to install the self installer package which I downloaded directly form MS - to be informed that the self installer won't run as the certificate is invalid

    Is it likely to cause me any problems in future if I just hide and ignore this update
      My System SpecsSystem Spec

  5. #15


    Posts : 113
    Win 8 Pro - 64Bit


    Hmmmm ..... Strange.

    Just to be sure I decided to rerun scannow to recheck for problems and it came up clear

    Click image for larger version

    So I I ran DISM again to see if it discovered any new problems and the result was - found a problem but couldn't repair it as some components were missing.

    Click image for larger version

    Any idea what this means??
      My System SpecsSystem Spec

  6. #16


    Posts : 113
    Win 8 Pro - 64Bit


    I have discovered why the update KB3008273 hangs and will not install.

    Apparently this is an update to 'Enable' the automatic installation of the 8.1 upgrade.
    For this update to install it requires a previous update to have been installed - KB2871389.
    KB2871389 apparently prepares windows 8 for the 8.1 update (hence KB3008273 needs it installed first) - but for some reason this is not installed on my laptop??
      My System SpecsSystem Spec

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Windows 8 won't update or restore
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