Hi everyone,
My sister in law has a laptop (HP 655) that shipped with Windows 8. After doing the 8.1 Upgrade last night, it keeps on asking her for her key (this was the upgrade, not clean installation). There's no key under the laptop's case, and they also checked the documentation that came with it; nothing. Where can she find the key, or how can she go about solving the problem, without having to resort to HP's limited support options in South Africa?
Thanks in advance!
My sister in law has a laptop (HP 655) that shipped with Windows 8. After doing the 8.1 Upgrade last night, it keeps on asking her for her key (this was the upgrade, not clean installation). There's no key under the laptop's case, and they also checked the documentation that came with it; nothing. Where can she find the key, or how can she go about solving the problem, without having to resort to HP's limited support options in South Africa?
Thanks in advance!
My Computer
System One
-
- OS
- Windows 8.1 Pro
- Computer type
- Laptop
- System Manufacturer/Model
- Acer
- CPU
- Intel i7-4500U
- Motherboard
- Acer Aspire E1
- Memory
- 8GB DDR3
- Graphics Card(s)
- ATI Radeon R7 M265 2GB
- Browser
- Mozilla Firefox
- Antivirus
- Windows Defender