Windows 8 and 8.1 Forums

Windows 8 Activation popup

  1. #1


    Australia
    Posts : 7
    Windows 8.1

    Windows 8 Activation popup


    So I bought a laptop a few months back, and all was good. But one day I had to watch a movie for school and I decided I would watch it on my Laptop. It said I needed some media player to run a movie, which I needed to pay or something (wasn't sure) so I googled it and said I could get it for free if I entered this serial key, which I did. But after installing the software or whatever it did, It kept saying that the windows was not genuine (or similar) and I need to to activate windows. It pops up randomly in a blue screen and is really, really annoying when trying to work. I did some further googling on how to solve it, but after following the steps to deactivate the popup message, the box to uncheck it was greyed out, meaning I couldn't disable it. Do I need to fork out money to reinstall Windows, and If I do have to, would I lose all my data on my Laptop? I could back it up, but I'd have to pay further for an external hard-drive which I don't have the money for. Any way just to get rid of the blue popup screen or fix this would be an absolute legend! Thanks for the help in advance.

      My System SpecsSystem Spec

  2. #2


    You will need to run a diagnostic.

    Please Read: Activation troubleshooting

    Please post there as well.
      My System SpecsSystem Spec

  3. #3


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    You didn't by chance add Media Center? Open the system screen, right click the Start Button and select System. Then see if it says with Media Center under Windows edition.
      My System SpecsSystem Spec

  4. #4


    Australia
    Posts : 7
    Windows 8.1


    Quote Originally Posted by alphanumeric View Post
    You didn't by chance add Media Center? Open the system screen, right click the Start Button and select System. Then see if it says with Media Center under Windows edition.
    It does say Windows 8.1 Pro with media centre
      My System SpecsSystem Spec

  5. #5


    Australia
    Posts : 7
    Windows 8.1


    Quote Originally Posted by Superfly View Post
    You will need to run a diagnostic.

    Please Read: Activation troubleshooting

    Please post there as well.
    I believe this is my problem according to the diagnostic test -
    LocalGenuineState: Invalid license
      My System SpecsSystem Spec

  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I'm guessing that's the "serial key" you mentioned you entered. Once you upgrade to media center it will activate with that key. If that key was used on more than one PC it will fail activation. If said key was listed on the internet for all to see its been blacklisted by Microsoft. So, when did you add media center and where did you get the product code from? If you didn't buy it from a reputable site, or didn't buy it at all, that's your issue. Your Media Center key is blocked from activation.
      My System SpecsSystem Spec

  7. #7


    Australia
    Posts : 7
    Windows 8.1


    I got it off the Internet as I didn't know it'd be blocked because I needed it for school. Do I just need to buy a new activation code? Or, I know its back to square one and is probably frowned upon, can I get a free key for Australia region?
      My System SpecsSystem Spec

  8. #8


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Buying a new code should be the easiest solution. Just buy it from Microsoft. The Media Center upgrade shouldn't be very expensive. Your not buying the whole OS just an upgrade to it. Then open the System screen, right click the Start Button and select System, then click Change product key on the right hand side down in the Windows Activation section. Other than that you have go back to 8.1 Pro. Did the PC come with 8.1 Pro?
      My System SpecsSystem Spec

  9. #9


    Australia
    Posts : 7
    Windows 8.1


    I can't seem to find the media center upgrade as I'm not exactly sure what to look for.. I searched 'media center' in the windows shop online and it didn't come up with anything helpful
      My System SpecsSystem Spec

  10. #10


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit
      My System SpecsSystem Spec

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