Windows 8 and 8.1 Forums


Windows Activation issue/error

  1. #1


    Posts : 4
    Windows 8

    Windows Activation issue/error


    Hello, today i got on my computer and was surprised by a watermark at the bottom right saying i should activate my windows 8.. Thinking it was an error i restarted my computer and now i have "Click image for larger version". I tried doing the command to turn test mode off and restart my computer 3 times and is not working. I checked my activation and it said it was not activated, got fed up and bought another activation code. I get this error
    I've googled the error and tried multiple different ways to activate my key and i keep getting this error.
    Anyone know how to fix?
    Attached Thumbnails Attached Thumbnails f0b7e8a50a78be3fb1d10a0c7aa39a62.png  

      My System SpecsSystem Spec

  2. #2


    Most likely you still have a volume licence key installed. Run the following commands as admin

    slmgr.vbs -upk

    slmgr.vbs -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
    (the x's representing your Win 8 Pro key)

    slmgr.vbs -ato
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    Quote Originally Posted by Superfly View Post
    Most likely you still have a volume licence key installed. Run the following commands as admin

    slmgr.vbs -upk

    slmgr.vbs -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
    (the x's representing your Win 8 Pro key)

    slmgr.vbs -ato
    Still saying i cant contact KMS
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  4. #4


    OK then run a Licence info report from here:

    Please Read: Activation troubleshooting
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  5. #5


    Posts : 4
    Windows 8
      My System SpecsSystem Spec

  6. #6


    You still have a KMS client key installed... see here : Appendix A: KMS Client Setup Keys

    When running the 2nd command above, entering the key you purchased, does it say "key sucessfully installed"?
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8


    Yes, says everything works correctly then it pops up with that error message saying it cant contact. Did i buy an out dated code?
      My System SpecsSystem Spec

  8. #8


    Certainly strange that the KMS key persists... You can download this tool to check the type of key purchased - it should say :
    Edition Type : Professional
    Description : Win 8 RTM Professional Retail

    .. or something to that effect.

    Where did you purchase it from anyway? Surely it's not NG4HW-VH26C-733KW-K6F98-J8CK4 as per the link I posted previously.

    Also, how were you activated previously? Was there an activator present that allowed KMS activation? - if so that has to be removed.

    EDIT:
    On the off chance you were unlucky with the key - besides getting your money back - you will need to find the original key...

    I glossed over it initially, but your report also shows a hardware out of tolerance error - that may have been the reason for your original de-activation - once that key is re-installed you will need to telephone activate.

    Activate Windows 8 by Phone
    Last edited by Superfly; 14 Oct 2014 at 05:55.
      My System SpecsSystem Spec

  9. #9


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    You can download this tool to check the type of key purchased
    Just for the OP's info, To run the tool I just used 7Zip to OPEN the archive & clicked on the .exe file.
    Easier than Extracting it.

    Click image for larger version

    Click image for larger version

    And the results---

    Click image for larger version
    Last edited by David Bailey; 14 Oct 2014 at 05:27. Reason: added info
      My System SpecsSystem Spec

  10. #10


    Thanx David, great idea...
      My System SpecsSystem Spec

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