Help!!! Don't want 8.1 -banner freezing computer !!!

edythe

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PLEASE help !!! in past when reminder to update to 8.1 appeared one had option to choose when to install the update including the option: NEVER (which i would choose and was able to continue using my computer -banner would disappear.
As of yesterday, only option to get rid of that banner now is to choose 1-4 hrs (''never' is no longer an option) and my computer is totally 'frozen' & greyed-out so only way to get rid of this 'notice' is to do a total shut-down of computer !!!.... this last time i chose 4 hrs but i don't want to upgrade ! what can i do? thanks in advance....edythe
 

My Computer

System One

  • OS
    Windows 8 (plain '8')
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    Lenovo
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My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
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    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
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    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Lenovo PC/win 8
Hello = followed your guidelines in the illustration you sent - did find the update, clicked to uninstal and instantly(!) at same time i clicked to 'uninstall' a popup appeared saying pc had to be restarted -clicked ok and then all hell broke loose after pc restarted - LOL screen showed LENVO & it started to do some 'configuration' (don't remember all the facts -sorry if i confuse you)... showed some 'scales' of starting to count-down from 1 - 100%; then onto next 'menu' by Lenovo - again the 'circle' of dots on the screen were revolving while some other gymnastics were happening again showing 1-100%.... on third 'whatever operation' statement said (with dots still circling) that ''things are being' gathered - or something like that ..and 'that' last situation stalled at 41% - waited over 1.5 hrs thinking this is all part of the 'uninstall-restart' of KB2871389....
finally gave up waiting - my 'power options' on the PC allow me to shut-down by pressing the on/off on the Tower - did that ... Lenovo did a system-restore on its own (Thank you Lenovo) -then stating it was sorry i couldn't update to 8.1 (?) but now was reverting back to my former version of Windows... wheww -- everything came back ...BUT went to windows updates and found KB2871389 is STILL THERE ! LOL .... honestly i'm afraid to start anything with this machine....
question: when a windows update is uninstalled (CP/viewing installed updates) by right-click, choosing 'uninstall' should it be a quick operation or does the computer itself need to 'reconfigure' ... thanks for all your help !!! ''clueless'' (edythe) :eek:
 

My Computer

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Yep, it can take a bit to uninstall an update. Especially this one since it's to update to 8.1.

If the update is just listed in Windows Update as available for you to select to install, then hide it instead.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
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    Internet Speed
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    Browser
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    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Yep, it can take a bit to uninstall an update. Especially this one since it's to update to 8.1. Does what i described sound possible - several hours ? the beginning gymnastics went relatively smoothly but what i last saw (don't know if that was the 'final' step)...but it quickly went to 41% but then it stayed at 41% for well over 1 hr + ...i thought it just 'stalled'

If the update is just listed in Windows Update as available for you to select to install, then hide it instead.
unfortunatly it is right back where it was - sitting in my 'installed' updates area because Lenovo rescue took me back to my last version of windows which i guess included the last updates installed. eeek - i'm afraid to try all of this again ...
 

My Computer

System One

  • OS
    Windows 8 (plain '8')
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    Browser
    CHROME & /OR AOL
    Antivirus
    McAfee ISS
    Other Info
    SuperAntiSpyWare/MalewareBytes

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
In that case, refreshing Windows should take you back to 8.

http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html

I hope i didn't confuse you - you suggested doing a 'refresh' to get back to win 8 - but i still have win 8 ...i am right back where i started before i tried to uninstall that 'update' kb287139...plus it's back in place because Lenovo rescue -on it's own- took me back to last version of Win 8 i had and i guess that's 'why' the update is still in place... frankly i'm afraid to do 'refresh' because i read it can eliminate some settings i have in place, etc. i'm not a 'techie' and can understand just so much.
one suggestion you sent included going ahead and downloading 8.1 to desktop - but not installing it - is that correct? once on D.T. is there something to click on to make the upgrade notification to stop ...i didn't understand the point of downloading 8.1 as a 'fix' for that nasty popup (to upgrade to 8.1) thanks
 

My Computer

System One

  • OS
    Windows 8 (plain '8')
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    System Manufacturer/Model
    Lenovo
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Yep, you lost me.

If you are back to Windows 8 now, then you could use the tutorials I posted above to hide the update in Windows Update, and disable the update prompt.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Yep, you lost me.

If you are back to Windows 8 now, then you could use the tutorials I posted above to hide the update in Windows Update, and disable the update prompt.
I can't Hide the update because the update is already in place -=installed in updates...only way to get rid of it is to once again try to uninstall it but after what happened the first time frankly i'm not too keen to do that ....what about the 2nd idea - go to Store & click 'download' ...is the idea of doing that is to 'pretend' you want the update -download it and then just let it 'sit' on desktop but not 'install' /or to click on ''i don't agree' before the download begins (hoping one or both with stop that popup? thanks
 

My Computer

System One

  • OS
    Windows 8 (plain '8')
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    PC/Desktop
    System Manufacturer/Model
    Lenovo
    Browser
    CHROME & /OR AOL
    Antivirus
    McAfee ISS
    Other Info
    SuperAntiSpyWare/MalewareBytes

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone

-----------------------------------
Yes i did view this part of the tutorial ...it showed the windows 8.1 download tile - then i saw an arrow pointing to ''download''..but nothing suggested to do after that so ..are you saying after clicking on ''download' for 8.1 BEFORE the download starts that there will be an option to disable or enable? and 'where' will this option appear ..i.e. at the end of the download .. 'what' am i accomplishing (sorry for being so 'thick' )
 

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System One

  • OS
    Windows 8 (plain '8')
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Yes, disable by using the download in step 3 of OPTION TWO in that tutorial.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Yes, disable by using the download in step 3 of OPTION TWO in that tutorial.
oK - will do that ... ..you see, i thought by clicking on ''download' it would then immediately starts to install -
Next computer will be an Apple - i'm tired of microsoft's methods of how it handles its customers - thanks again!
 

My Computer

System One

  • OS
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    System Manufacturer/Model
    Lenovo
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    CHROME & /OR AOL
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    McAfee ISS
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    SuperAntiSpyWare/MalewareBytes
You're welcome. It's not so bad once you get used to it though. :)

Please let us know how it went.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
You're welcome. It's not so bad once you get used to it though. :)

Please let us know how it went.
-----------------------------
well, it didn't work for me - the minute i clicked on the 8.1 update at the Store, it then showed 8.1 was downloading 'and' then installing .... so apparently there is no icon (for installation) placed on desktop after the download so no place to click on and choose 'able/disable'' it's all or nothing .. oh well ... thanks anyway
 

My Computer

System One

  • OS
    Windows 8 (plain '8')
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    Browser
    CHROME & /OR AOL
    Antivirus
    McAfee ISS
    Other Info
    SuperAntiSpyWare/MalewareBytes
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