Lenovo laptop fails to restore system

fck3vin

New Member
Messages
2
Hello eightforums,

I have windows 8.1 on a lenovo laptop. A week ago there was an update and I installed it. But after that I first noticed that there was no sound. The volume control has always a red cross and I can't adjust it. Whenever I go to control panel the window freezes. Same goes windows update/recovery/system restore and other pc settings. I think something went wrong with installing the update so i want to go back to a point before that update. But how do i do that when i cant go to control panel/windows update etc.?

Can somebody please help me?

Thank you very much in advance!

Greetings,

Kevin
 

My Computer

System One

  • OS
    8.1
Startup Options Menu - Boot to in Windows 8

5. Click/tap on the Power button at the bottom right corner, press and hold the Shift key, and click/tap on Restart. (see screenshots below)

13783d1356802475-startup-options-menu-boot-windows-8-signed-.jpg






Click/tap on Troubleshoot (see screenshot below).



Click/tap on Advanced options (see screenshots below).



 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
tried 2 dates, had 3 dates, both didn't work and after the second the restore points dissapeared and now it has only one restore point which is today..

what should i try now?
 

My Computer

System One

  • OS
    8.1
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