Windows 8 and 8.1 Forums


activation error 0xC004F012 after Win 8.1 update

  1. #1


    Posts : 11
    Windows 8.1

    activation error 0xC004F012 after Win 8.1 update


    Hello, I got an Asus laptop with preinstalled Win 8.0. I updated it to 8.1 (after factory reset with first failed attempt) and about a day after I got a notification screen about Win not being activated and an error 0xC004F012 after trying to reactivate.

    Possible problems:
    ActiveProductKeyChannel is Volume:GVLK. I think it should be OEM in retail pc. Could this have been changed when I messed with Office 2010 activators.

    Software Protection Service keeps stopping after a few minutes even after I successfully start it manually (net start sppsvc). It's correctly set to Automatic (delayed) although changing the startup type in services.msc is locked.

    What I've tried before:
    slui.exe 4 - can't be activated by phone
    slmgr.vbs -ipk product-key - no error
    slmgr.vbs /ato activation-id - error 0xC004E015
    sfc /scannow - no errors
    dism.exe /online /cleanup-image /restorehealth - no errors

    It's friend's laptop and he's leaving abroad in two days so I would greatly appreciate any help.
    activation error 0xC004F012 after Win 8.1 update Attached Files
    Last edited by brunob; 19 Sep 2014 at 16:03.

      My System SpecsSystem Spec

  2. #2


    Quote Originally Posted by brunob View Post
    Hello, I got an Asus laptop with preinstalled Win 8.0. I updated it to 8.1 (after factory reset with first failed attempt) and about a day after I got a notification screen about Win not being activated and an error 0xC004F012 after trying to reactivate.

    Possible problems:
    ActiveProductKeyChannel is Volume:GVLK. I think it should be OEM in retail pc. Could this have been changed when I messed with Office 2010 activators.

    Software Protection Service keeps stopping after a few minutes even after I successfully start it manually (net start sppsvc). It's correctly set to Automatic (delayed) although changing the startup type in services.msc is locked.

    What I've tried before:
    slui.exe 4 - can't be activated by phone
    slmgr.vbs -ipk product-key - no error
    slmgr.vbs /ato activation-id - error 0xC004E015
    sfc /scannow - no errors
    dism.exe /online /cleanup-image /restorehealth - no errors

    It's friend's laptop and he's leaving abroad in two days so I would greatly appreciate any help.
    You have the wrong key installed... Try Product Key - Find for Windows 8 option 5 and activate with that
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8.1


    Thanks, tried that but Installed key and OEM were the same. I restored to a state before I messed with Office activator and the ActiveProductKeyChannel is OEMM as it should be but still no luck. SPPSVC is still stopping.
      My System SpecsSystem Spec

  4. #4


    First of all make sure you have got rid of all traces of that activator rubbish.

    The key installed cannot be the same as the OEM key - you have a GVLK key installed

    Try again:
    slmgr.vbs /ipk xxxx-xxxxxx-xxxxx-xxxxx-xxxx (= OEM key from ShowKey)
    slmgr.vbs /ato (without using activation id)

    Run Win8Diag again (- make sure it runs without error by re-running it.)

    BTW It's normal for software protection to start and stop - in contrast to Windows 7 where it remained started, in Windows 8 it periodically starts and checks acitivation then stops - don't worry with that...
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    Windows 8.1


    Tried that. Keys are still the same. I wanted to do a factory reset but it seems Win 8.1 cant find the Win 8 recovery partition although it is there and set correctly:

    Code:
    DISKPART> list partition
      Partition ###  Type              Size     Offset
      -------------  ----------------  -------  -------
      Partition 1    System             100 MB  1024 KB
      Partition 2    Recovery           900 MB   101 MB
      Partition 3    Reserved           128 MB  1001 MB
      Partition 4    Primary            185 GB  1129 MB
      Partition 5    Recovery           450 MB   186 GB
      Partition 6    Primary            258 GB   187 GB
      Partition 7    Recovery            20 GB   445 GB
    Code:
    C:\Windows\system32>reagentc /info
    Windows Recovery Environment (Windows RE) and system reset configuration Information:
        Windows RE status:         Enabled
        Windows RE location:       \\?\GLOBALROOT\device\harddisk0\partition2\Recovery\WindowsRE
        Boot Configuration Data (BCD) identifier: e004e7b7-95b0-11e3-96f1-965f4fe1c318
        Recovery image location:   \\?\GLOBALROOT\device\harddisk0\partition7\RecoveryImage
        Recovery image index:      2
        Custom image location:
        Custom image index:        0
    REAGENTC.EXE: Operation Successful.
    Attached Thumbnails Attached Thumbnails Easeus partition list.PNG  
    activation error 0xC004F012 after Win 8.1 update Attached Files
    Last edited by brunob; 20 Sep 2014 at 06:58.
      My System SpecsSystem Spec

  6. #6


    Can't make out your reports (?) ....but anyway a reset is probably in order.

    Not sure what the issue is with recovery. If you need an 8.1 download key PM me.
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    Windows 8.1


    Im sorry Inot able to PM you. Ive tried to fix the recovery but only messed it more.

    Should I use this tutorial? Will it restore the recovery partition?
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    Windows 8.1


    Ok, got it.
      My System SpecsSystem Spec

activation error 0xC004F012 after Win 8.1 update
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