Problem with Windows 8.1 activation

tamm

New Member
Messages
11
Hello!
I have problem with my laptop, originally it has Windows 8, then i upgrade to 8.1. And about 7 month later the trouble begin. Windows tell me that i need to activate the windows, but i can't. Windows giving error 0xC004F012. Then I call the Microsoft customer service. They took over my computer, try everything and eventually give up. Even the Microsoft can't solve this problem. Have anybody ideas, what to do next?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
Try running Elevated (Administrator) Command Prompt window and type the following....

net start sppsvc
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
That what the computer says, when i do that.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
Mmmmm.. probably the infamous Error 5...

Please post a Display_Licence_Info report to check event log errors from here (the 2nd download)
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
There is the log:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
That is actually encouraging...

Try starting the service manually.. and set it to Start with Automatic Delay

Select Run: type services.msc

Find Software Protection in the list
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
Yes, but I can't to nothing there(Software protection), the computer don't let me.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
What happens when you select Start on the upper left?

Please navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\sppsvc and
locate Start registry key:


wp797ac7d0_01.png

Change Start to Automatic (Delayed Start)
Double click on Start and edit the value: should be 2
 
Last edited:

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
I get this error:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
Are the setting for the registry key correct as above?
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
Not exactly( The Start value i change back to original)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
Start = 4 means it's disabled...it must be 2.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
Yes i did this and try Software protection start, then came this error, what is the previous page. Just when i take a picture i changed back to original.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
Once changed to the correct settings, reboot so that the service resets itself.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
Thank you very very much :)
Windows is now activated , finally. 7 months a trouble can be solve only one day.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
Whew!.. You are welcome :D
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
Again problem with activation. I begins slowly getting tired of that Win 8.1
I mention that, i bought lap top new. I understand, that licence shouldn't expire, but why Windows tell me that?


 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
And when i try to insert original product key, then this error came
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
Please post a WinDiag report.

BTW the key you are entering is not the product key - each 5 character batch should contain both alpha and numeric.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
I sent WinDiag report to your PM.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo B590
    CPU
    Intel Pentium B960
    Memory
    4GB
    Graphics Card(s)
    HD4000
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