Windows 8 and 8.1 Forums


Dell laptop - Product id not available

  1. #11


    No problem.. I'd like to get a proper fix for this for future reference as well...

    BTW came across this post which deletes the service and recreates it from a fresh xml file.

      My System SpecsSystem Spec

  2. #12


    Posts : 9
    Windows 8


    Sorry, I kicked off the recovery.

    Anyway ... the 'Windows' full reinstall took most of today. The Dell recovery took about 30mins!

    Now working and activated.

    A very frustrating evening - thanks again for the assistance.
      My System SpecsSystem Spec

  3. #13


    Quote Originally Posted by jb72 View Post
    Sorry, I kicked off the recovery.

    Anyway ... the 'Windows' full reinstall took most of today. The Dell recovery took about 30mins!

    Now working and activated.

    A very frustrating evening - thanks again for the assistance.
    Thanx for reporting back - glad it's sorted.

    I will try to replicate that error in a VM and see if I can come up with an easier/better solution.

    PS: This confirms my previous tests that a restore from within Windows won't work as the licencing files are protected and thus will not be overwritten.
    Last edited by Superfly; 28 Aug 2014 at 02:34.
      My System SpecsSystem Spec

  4. #14


    Posts : 9
    Windows 8


    Hmmm don't go away ... it's now reverting all the updates it downloaded and installed overnight (100+)! It could take hours.

    I think this was the original issue ... perhaps some update is messing it up.
      My System SpecsSystem Spec

  5. #15


    My suggestion would be to download 8.1 - I can send you a key to download it - Once installed you then get your key with Showkey_v1.3 and activate it... if you want.
      My System SpecsSystem Spec

  6. #16


    Posts : 9
    Windows 8


    Thanks for the offer. I selected a few and installed them, it then restarted and installed the rest successfully!

    Now downloading the 8.1 update from the store.
      My System SpecsSystem Spec

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Dell laptop - Product id not available
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