Windows 8 and 8.1 Forums

Can’t update from 8.0 to 8.1

  1. #1

    Posts : 14
    Windows 8

    Can’t update from 8.0 to 8.1

    Dell XPS desktop that came with 8.0 installed.
    Go to MS Store, click on update to 8.1. Tells me I must first complete Windows updates.
    Go there & find 1 'important' update ( update kb2802618 & 1 optional). The Important one is a Win 8 64 bit based os update. Mentions that it's scheduled to do it automatically at set time. I do it (only the important one not Silverlight) manually & click install. I get the ok that it's installed. Go back to d/l 8.1 & get same message re: need to update SAME UPDATE. . Do it multiple times.
    Tried rebooting, shutting off auto update. same results..
    What is the problem? I'd like to d/l 8.1..

    Any ideas?

      My System SpecsSystem Spec

  2. #2

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    Download and run the Windows Update Troubleshooter
    Troubleshoot problems with installing updates - Windows Help

    In the elevated command prompt run sfc /scannow until not corrupt files fixed or found.

    Put auto update back on.

    Reboot the computer and click Check for Updates in the control panel.

    Now try the 8.1 update.
      My System SpecsSystem Spec

  3. #3

    Posts : 14
    Windows 8

    Thanks will give it a try
      My System SpecsSystem Spec

  4. #4

    Sometimes the updates are applied at specific times like at 3am in the morning. Even though you are telling it to install the update it still won't install until whatever time is specified.

    You will have to go into the settings and turn off that feature. I think you can choose to install immediately or manually install.
      My System SpecsSystem Spec

  5. #5

    Posts : 14
    Windows 8

    Tried all. Seems I'm not alone. Please see 1st link shown is from MS site. HELP!
    Last edited by okap1; 17 Aug 2014 at 18:26.
      My System SpecsSystem Spec

Can’t update from 8.0 to 8.1
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