Windows 8 and 8.1 Forums

KB2919355 error: 80070002

  1. #1


    Posts : 3
    8.1

    KB2919355 error: 80070002


    Hello guys, I am new to the forum and forgive me if i am breaking any rules or etc by not posting information incorrectly. Since, KB2919355 update rolled out i had it set as 'Automatic update' and for first couple times i saw that it would say, 'Updated and shutdown' (when i try shutting down) and i would see (next time i turn it back on) 'Undoing changes, windows couldn't update blah blah blah' (ofc not the blahblah blah part... u get the point lol) so i didn't pay much attention to it untill now it's irritating as i ran sfc /scannow and came back with couple fire corrupts and i tried to refresh but i did not get any installation disc which i heard is now built in on all Win8. so, if i do refresh and my surfing i see that almost everyone wants you to plug a media decide (CD/DVD/USB) and boot etc but to obtain a Win8 you have to use torrenting, illegally... brrr anyways.
    I am attatching sfcdetails.log which i ran this morning and i am not sure if that's causing Windows Update to not download/install KB2919355.

    Here's the virus link for the txt log i attatched.

    Thank you for reading this,
    Kush
    KB2919355 error: 80070002 Attached Files

      My System SpecsSystem Spec

  2. #2


    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise


    Hi and welcome to EightForums. Microsoft posted a solution on their site - Windows Update error "0x80070002" or "0x80070003". Please follow the steps provided in the link to see if they will resolve your issue.

    Good luck,werty
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    8.1


    Hey werty, thank you for your response. I previously did try that and it failed and i tried more solutions which all didn't work so i came to EightForums

    But yes sir, it didn't work and i am going to try the DISM.exe/restorehealth command and see if it works now, maybe it's my lucky day today, if it don't work would you like me to post the log?

    EDIT: I just did sfcdetails.txt and as previous ones it's the same corrupt files.
    KB2919355 error: 80070002 Attached Files
    Last edited by Kush; 11 Aug 2014 at 12:51. Reason: sfcdetail.txt added
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    8.1


    Hey guys, first of all let me start that i am sorry for bothering you guys with this and i just followed this steps
    I just can't understand how i missed this code in my research, embarassing

    Code:
     1. 
    
    1. Download offline installers: Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center
    2. Fix Windows Update: How do I reset Windows Update components?
    3. Scan Windows system components: sfc /scannow
    4. Remove KB2919355 package: dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14
    5. Clean up the WinSxS folder: dism /online /cleanup-image /startcomponentcleanup /resetbase
    6. Clean up disk with system files remove: cleanmgr.exe
    7. Restart computer
    8. Run offline installer: Windows8.1-KB2919355-x64.msu
    Success! It restarted and installed updates and i checked for new updates and there were 53-55 updates but i am glad that it all worked out finally!
    I would love to close(marked as Solved) this thread but i really want to figure out the corrupted files that sfc keeps throwing out; they're not that much but if you guys look above posts you can find the files corrupted; see if you can help me out there abit.

    Thanks!
      My System SpecsSystem Spec

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