Windows 8 and 8.1 Forums

Please Read: Activation troubleshooting

  1. #21

    Posts : 4
    windows 8.0

    Unbelievable, it works. Windows support could not repair for months. Thank you so much.

    The Penquin

      My System SpecsSystem Spec

  2. #22

    Quote Originally Posted by tlcoop58 View Post
    Unbelievable, it works. Windows support could not repair for months. Thank you so much.

    The Penquin
    You're welcome... thanx for reportng back.
      My System SpecsSystem Spec

  3. #23

    Posts : 1
    32-bit Operating System, x64-based processor

    Where can i see my product key which look like this XXXXX-XXXXX-XXXXX-XXXXX-6XWKK after I downloaded your legacy scripts. I only seen my active partial product key and and don't know what is my whole product key. Please, badly needed thanks

    ToolVersion: 6.3.9600.16384
    LicensingStatus: In Notification
    LicensingStatusReason: 0xC004F056
    LocalGenuineState: Invalid license
    ActivePartialProductKey: 6XWKK
    ActiveProductKeyPid2: 00260-70000-00000-AA311
    OSVersion: 6.3.9600.2.00010300.0.0.101
    BuildLab: 9600.winblue_r9.150322-1500
    ActiveSkuId: fe1c3238-432a-43a1-8e25-97e7d1ef10f3
    ActiveSkuDescription: Windows(R) Operating System, VOLUME_KMSCLIENT channel
    ProductUniquenessGroups: 55c92734-d682-4d71-983e-d6ec3f16059f
    ActiveProductKeyPKeyId: db6e35d7-7ab2-ad5c-2084-049e58a02b3e
    ActiveProductKeyPidEx: 06401-02607-000-000000-03-1124-9600.0000-1242015
    ActiveProductKeyChannel: Volume:GVLK
    OfflineInstallationId: 463563655024439443995856950500981103357902482738638512825803841
    DomainJoined: false
    ComputerSid: S-1-5-21-1135176892-675981061-1022769748
      My System SpecsSystem Spec

  4. #24

    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)

    The installed Key is a KMS Volume License Key - and almost certainly means that the install is counterfeit, unless you are a member of the issuing organisation.

    Please post the FULL report.
      My System SpecsSystem Spec

  5. #25

    Posts : 40
    Windows 8 x64

    Not sure if using this tool will help me - I bought a secondhand Samsung laptop (NP365E5C-S03US) for my daughter on eBay - the laptop (which is in lovely condition) has the Windows 8 sticker on the bottom. However, the seller had upgraded to Windows 8.1 more than a year ago (which hoses the recovery partition), then reset the computer to clean it out and give it to me. Now it thinks that it has an expired Win 8.1 Enterprise evaluation version, shows the watermark on the lower right, and it can't activate. The seller has been trying to help me but he's baffled because he never had an Enterprise evaluation version, he just installed the standard Windows 8.1 version that the Microsoft store offers you about every other day.

    I have a key retriever and have written down not only the Windows 8.1 key that fails to activate, but also the OEM key from the BIOS. I assume that's the Windows 8 key. I've requested a recovery disk for the laptop from Samsung. I went through this before with my own Samsung laptop and was able to revert to Windows 8 that way. Do I have what I need, or do I need to run the diagnostic tool at the top of this thread? Thanks! Windows 8.1 + Samsung = MESS!
      My System SpecsSystem Spec

  6. #26

    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)

    Upgrading from Windows 8 to 8.1 does NOT hose the recovery partition!

    The only thing you can do now is contact the manufacturer and request a set of Recovery disks for that machine.
      My System SpecsSystem Spec

  7. #27

    Alternatively, you can get the Windows edition that Samsung installed using ShowKeyPlus and download the Win8.1 version from MS using Media Creator (unless it's CoreConnected (aka with Bing) - in which case Noel's suggestion is the only way to go)
      My System SpecsSystem Spec

  8. #28

    Posts : 2,690
    Windows 3.1 > Windows 10

    download and create windows 8.1 setup media > Create installation media for Windows 8.1 - Windows Help
    after you download the correct edition of windows 8.1 - the setup media will read both windows 8 and 8.1 embedded OEM product key and activate..
      My System SpecsSystem Spec

  9. #29

    Posts : 40
    Windows 8 x64

    Quote Originally Posted by KYHI View Post
    download and create windows 8.1 setup media > Create installation media for Windows 8.1 - Windows Help
    after you download the correct edition of windows 8.1 - the setup media will read both windows 8 and 8.1 embedded OEM product key and activate..
    Thanks, I could try that.
      My System SpecsSystem Spec

  10. #30

    Posts : 8
    windows 8.1

    Bought this laptop brand new less than a year ago, had to do a system refresh because my wifi stopped working, and for some reason that deactivated the OS. It came with 8.1 pre-installed.

    Windows Diagnostic Information

    Tool Version: 6.3.9600.16384
    Licensing Status: Unlicenced
    Licensing Status Reason: 0xC004F014
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result:
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration:
    Active Partial Product Key: MY32D
    Active Product Key Pid2: 00258-61482-18718-AAOEM
    O S Version: 6.3.9600.2.00010300.0.0.101
    Product Name: Windows 8.1
    Processor Architecture: x64
    Edition Id: Core
    Build Lab: 9600.winblue_gdr.140221-1952
    Time Zone: GMT Standard Time(GMT+01:00)
    Active Sku Id:
    Active Sku Description:
    Product Uniqueness Groups:
    Active Product Key P Key Id:
    Active Product Key Pid Ex: 06401-02586-148-218718-02-2057-9600.0000-1592014
    Active Product Key Channel: OEM:DM
    Active Volume Customer Pid:
    Offline Installation Id:
    Domain Joined: false
    Computer Sid: S-1-5-21-615623093-1423863818-1717172368
    Product L C I D: 2057
    User L C I D: 2057
    System L C I D: 2057
    Service Available: false
    Oem Marker Version: 0x00020001
    Oem Id: TOSQCI
    Oem Table Id: TOSQCI00
    Manufacturer: TOSHIBA
    Model: SATELLITE L50-B
    Install Date: 20150312221044.000000+000
    Result: PASS
    Tampered Items:
    Server Props: 0xc0000022

    ****** Errors from Event Log *****

    followed by:

    Message: The Software Protection service failed to start. 0x80070005
    Time Written: : 20150803213121.000000-000

    repeated 3541 times...

    The description of error 0xC004F014 is "The Software Licensing Service reported that the product key is not available."
      My System SpecsSystem Spec

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Please Read: Activation troubleshooting
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