Windows 8 and 8.1 Forums


Please Read: Activation troubleshooting

  1. #11


    Posts : 3
    Windows 8.1


    Thanks so much you have been really helpful

      My System SpecsSystem Spec

  2. #12


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Your welcome
      My System SpecsSystem Spec

  3. #13


    OP updated with WDT (Beta).. please report bugs/enhancements in the Projects thread.
      My System SpecsSystem Spec

  4. #14


    Posts : 1
    Windows 8.1


    Hi guys, I too am having trouble activating my Windows 8.1 OS, I too bought the laptop from a private seller, I have run the diagnostic and here is the info, I hope somebody can help as I feel unable to use the laptop to its potential.

    ActiveProductKeyPid2: 00261-50000-00000-AA430
    OSVersion: 6.3.9600.2.00010100.0.0.048
    ProductName: Windows 8.1 Pro
    ProcessorArchitecture: x64
    EditionId: Professional
    BuildLab: 9600.winblue_gdr.131006-1505
    TimeZone: GMT Standard Time(GMT)
    ActiveSkuId: c06b6981-d7fd-4a35-b7b4-054742b7af67
    ActiveSkuDescription: Windows(R) Operating System, VOLUME_KMSCLIENT channel
    ProductUniquenessGroups: 55c92734-d682-4d71-983e-d6ec3f16059f
    ActiveProductKeyPKeyId: ace182fe-75fe-ee4b-31e7-9fb20a237002
    ActiveProductKeyPidEx: 06401-02615-000-000000-03-2057-9600.0000-0712015
    ActiveProductKeyChannel: Volume:GVLK
    ActiveVolumeCustomerPid:
    OfflineInstallationId: 658116481077736783971563017003156142726464329658061917756986322
    DomainJoined: false
    ComputerSid: S-1-5-21-314367772-2707017108-2067790500
    ProductLCID: 1033
    UserLCID: 2057
    SystemLCID: 1033
    CodeSigning: SIGNED_INFO_PRS_SIGNED
    ServiceAvailable: true
    OemMarkerVersion: 0x00020001
    OemId: HPQOEM
    OemTableId: SLIC-MPC
    Manufacturer: Hewlett-Packard
    Model: Presario CQ56 Notebook PC
    InstallDate: 20150306170555.000000+000


    Health Check Data-->
    Result: PASS
    TamperedItems:


    Genuine Authorization Data-->
    ServerProps: 0xc004f200




    Activation Diagnostic Tool for Windows 8.x
    Created by Superfly for EightForums
      My System SpecsSystem Spec

  5. #15


    Unfortunately, the seller installed an exploit to activate Window 8 - see here for more info - that PC came with Windows 7 pre-installed.
    The seller needs to provide you with a genuine Windows 8 retail key or you should get your money back.
      My System SpecsSystem Spec

  6. #16


    Posts : 4
    windows 8.0


    I bought my computer with windows 7 pro mce installed. I then bought the upgrade to 8 off the internet from Microsoft. I then downloaded the free 8.1 update. The windows 8 still works great. The windows 8.1 says it is not activated and constantly tells me I need to activate windows. It then reqires me to restart the computer and update. When I do this it updates and then tells me it has to uninstall the updates. Then I am back on windows 8 pro w/mce. Here is the information windows diag.

    Diagnostic Report
    -----------------------------------------
    Windows Validation Data-->
    ToolVersion: 6.3.9600.16384
    LicensingStatus: Unlicenced
    LicensingStatusReason: 0xC004F014
    LocalGenuineState: Invalid license
    LocalGenuineResultP: 0
    LastOnlineGenuineResult:
    GraceTimeMinutes: 0
    TotalGraceDays: 0
    ValidityExpiration:
    ActivePartialProductKey: TJCM3
    ActiveProductKeyPid2: 00181-00207-22511-AB569
    OSVersion: 6.3.9600.2.00010100.0.0.103
    ProductName: Windows 8.1 Pro with Media Center
    ProcessorArchitecture: x64
    EditionId: ProfessionalWMC
    BuildLab: 9600.winblue_r5.141029-1500
    TimeZone: Mountain Standard Time(GMT-06:00)
    ActiveSkuId:
    ActiveSkuDescription:
    ProductUniquenessGroups:
    ActiveProductKeyPKeyId:
    ActiveProductKeyPidEx: 55041-01810-020-722511-01-1033-9200.0000-2952014
    ActiveProductKeyChannel: Retail
    ActiveVolumeCustomerPid:
    OfflineInstallationId:
    DomainJoined: false
    ComputerSid: S-1-5-21-1833463722-3323926106-2755273287
    ProductLCID: 1033
    UserLCID: 1033
    SystemLCID: 1033
    CodeSigning: SIGNED_INFO_PRS_SIGNED
    ServiceAvailable: true
    OemMarkerVersion: 0x00020001
    OemId: ACRSYS
    OemTableId: ACRPRDCT
    Manufacturer: Acer
    Model: Aspire M3470
    InstallDate: 20141022133305.000000-360

    Health Check Data-->
    Result: PASS
    TamperedItems:

    Genuine Authorization Data-->
    ServerProps: 0xc004f200


    Activation Diagnostic Tool for Windows 8.x
    Created by Superfly for EightForums

    Windows key search says it is not there.

    Can you please help? Windows support says they don't know what to do. When I call activation they hang up.
      My System SpecsSystem Spec

  7. #17


    The report doesn't point to the problem specifically - please run a display_info report - or use WDT to get a report of event log errors.
      My System SpecsSystem Spec

  8. #18


    Posts : 4
    windows 8.0


    See next reply
    Last edited by tlcoop58; 21 Apr 2015 at 01:05.
      My System SpecsSystem Spec

  9. #19


    Posts : 4
    windows 8.0


    Windows Diagnostic Report.txt







    Windows Diagnostic Information
    ------------------------------

    Tool Version: 6.3.9600.16384
    Licensing Status: Unlicenced
    Licensing Status Reason: 0xC004F014
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result:
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration:
    Active Partial Product Key: TJCM3
    Active Product Key Pid2: 00181-00207-22511-AB569
    O S Version: 6.3.9600.2.00010100.0.0.103
    Product Name: Windows 8.1 Pro with Media Center
    Processor Architecture: x64
    Edition Id: ProfessionalWMC
    Build Lab: 9600.winblue_r5.141029-1500
    Time Zone: Mountain Standard Time(GMT-06:00)
    Active Sku Id:
    Active Sku Description:
    Product Uniqueness Groups:
    Active Product Key P Key Id:
    Active Product Key Pid Ex: 55041-01810-020-722511-01-1033-9200.0000-2952014
    Active Product Key Channel: Retail
    Active Volume Customer Pid:
    Offline Installation Id:
    Domain Joined: false
    Computer Sid: S-1-5-21-1833463722-3323926106-2755273287
    Product L C I D: 1033
    User L C I D: 1033
    System L C I D: 1033
    Code Signing: SIGNED_INFO_PRS_SIGNED
    Service Available: true
    Oem Marker Version: 0x00020001
    Oem Id: ACRSYS
    Oem Table Id: ACRPRDCT
    Manufacturer: Acer
    Model: Aspire M3470
    Install Date: 20141022133305.000000-360
    Result: PASS
    Tampered Items:
    Server Props: 0xc004f200

    ****** Errors from Event Log *****
    Message: Update Windows license and product key tokens failed with 0x80041015.

    Time Written: : 20150420170759.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420170759.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420170759.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=TJCM3
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420170758.000000-000
    Message: Update Windows license and product key tokens failed with 0x80041015.

    Time Written: : 20150420170659.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420170659.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420170658.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=TJCM3
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420170658.000000-000
    Message: Update Windows license and product key tokens failed with 0x80041015.

    Time Written: : 20150420164901.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420164901.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420164900.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=TJCM3
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420164900.000000-000
    Message: Update Windows license and product key tokens failed with 0x80041015.

    Time Written: : 20150420084331.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420084331.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420084331.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=TJCM3
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420084331.000000-000
    Message: Update Windows license and product key tokens failed with 0x80041015.

    Time Written: : 20150420060739.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420060739.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420060739.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=TJCM3
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420060739.000000-000
    Message: Update Windows license and product key tokens failed with 0x80041015.

    Time Written: : 20150420042708.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420042708.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420042707.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=TJCM3
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420042707.000000-000
    Message: Update Windows license and product key tokens failed with 0x80041015.

    Time Written: : 20150420042129.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420042129.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420042128.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=TJCM3
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420042128.000000-000
    Message: Update Windows license and product key tokens failed with 0x80041015.

    Time Written: : 20150420040611.000000-000
    Message: Installation of the Proof of Purchase failed. 0x80041015
    Partial Pkey=JK7QT
    ACID=?
    Detailed Error[?]

    Time Written: : 20150420040611.000000-000
      My System SpecsSystem Spec

  10. #20


    See if this hotfix helps.. https://support.microsoft.com/en-za/kb/2968890/en-us

    NB: You won't be able to activate until Windows 8.1 update installs correctly. You must have an Installation ID - yours is blank at the moment.
    Last edited by Superfly; 21 Apr 2015 at 03:04.
      My System SpecsSystem Spec

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Please Read: Activation troubleshooting
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