Windows 8 and 8.1 Forums


updates when restart I get FAILIURe TO CONFIGURE

  1. #11


    Posts : 22
    Windows 8


    I just made the biggest mistake ever. First under this management there is no recovery partition. I was in the process of doing a screenshot. I deleted my user account from users and now my computer is locked. When I turn it on it asked me for a password and it says password incorrect.

    I know I know I'm the dumbest but can I get some help unlocking my laptop. It's an ASUS X55C. The only thing I could get it to do is hitting F4 into BIOS. In the bios I do see user cash America them private then temp but I have no disk to go by. I'm in serious trouble now. There's nothing important on my laptop I just need help getting it on lock anyway possible please.

      My System SpecsSystem Spec

  2. #12


    Posts : 22
    Windows 8


    under this management there is no recovery disk. But I'm a a mistake I deleted my username now my computer is locked. Can I get help unlocking and ASUS x55c
      My System SpecsSystem Spec

  3. #13


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    So no recovery partition or recovery disks on an OEM machine, no user account. Sorry Gary, you have 2 choices.

    1. Order recovery disks from Asus if they are still available for a nominal fee. Note though that they would probably be Windows 7 version and you will have to do the upgrade to Windows 8 again.
    https://serviceshop.asus.com/

    2. Purchase a full retail version of Windows 8 and start fresh, probably your best option.
      My System SpecsSystem Spec

  4. #14


    Posts : 22
    Windows 8


    thanks for your help, it's not what I wanted to hear. I was hoping to get into the computer like before f8, f11 like before no chance of that other than F4 that takes me to bios?
      My System SpecsSystem Spec

  5. #15


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Your welcome, sorry we could not help you further.
      My System SpecsSystem Spec

  6. #16


    Posts : 22
    Windows 8


    I called ASUS and we try resetting BIOS by pressing f2 at start up. Once on there we did f9 then f10:that would work but it kept bringing us back to the bios screen and never turned on. I definitely need a recovery disk so I'm on my way to Best Buy
    thanks for your help

    UPDATE i had a usb drive pluged in. took it out and restore was done. ty geeksquad.
    Last edited by Gary10; 04 Aug 2014 at 20:47.
      My System SpecsSystem Spec

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updates when restart I get FAILIURe TO CONFIGURE
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