Windows 8 and 8.1 Forums


Error Code 537 when updating Windows

  1. #1


    Posts : 241
    Windows 8.1x64 Pro

    Error Code 537 when updating Windows


    Hi, the following update reports installation error:

    kb2880987
    error code 537
    July 8, 2014 update for Office 2013 (KB2880987)

    I tried downloading the file from the link above and no success, install reports error. I disabled firewall, antivirus and no luck, I also tried booting in safe mode, no luck either. Any hint? Thanks

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    This should be done through Windows Update
      My System SpecsSystem Spec

  3. #3


    Posts : 241
    Windows 8.1x64 Pro


    Yes, as I said I first tried Windows Update and got Error Code 537, I later tried the standalone file, same problem
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    See if the Windows Update Troubleshooter helps

    Troubleshoot problems with installing updates - Windows Help
      My System SpecsSystem Spec

  5. #5


    Posts : 241
    Windows 8.1x64 Pro


    Thanks, I went to your suggested link but none of that applies. I also tried the Windows Update Diagnostics and issue not fixed.
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Are all other updates installing?
      My System SpecsSystem Spec

  7. #7


    Posts : 241
    Windows 8.1x64 Pro


    Yes, all other updates installed successfully, this one is the only one that reports an error and can't be installed
    Last edited by antares; 08 Jul 2014 at 19:26.
      My System SpecsSystem Spec

  8. #8


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Uninstall your NIS2014 using their removal tool, reboot and try the update again.
      My System SpecsSystem Spec

  9. #9


    Posts : 241
    Windows 8.1x64 Pro


    My notebook and a friend's PC have the same config:Win8.1x64+Office2013+NIS2014, both installed this update successfully. In addition, as mentioned, I tried safe mode and no go, so I don't think NIS2014 is the problem. Before removing NIS2014 I will try some other stuff. Will update if/when I fix this. Thanks.
      My System SpecsSystem Spec

  10. #10


    Posts : 241
    Windows 8.1x64 Pro


    UPDATE: I slipstreamed the conflicting Kb file into my Office 2013 installation disc, uninstalled/reinstalled Office with the new slipstreamed ISO and now Windows Update does not show the conflicting Kb file, so already installed, issue fixed.
      My System SpecsSystem Spec

Error Code 537 when updating Windows
Related Threads
Windows 8, "File: \BCD Error Code: 0xc0000034" Good Day Everyone, Trying to resolve this error: https://www.eightforums.com/attachments/performance-maintenance/43833d1401090904t-windows-8-missing-file-bcd-error-code-0xc0000034-20140526_015104.jpg I...
Hello Guys, i have bought lenovo g50-70 just 20days back, it came with inbuilt windows 8.1 they did not give any recoverable disks with it rather they said to take back up of the OS into a usb stick but i forgot to take the backup and tried to partition the hard disk using EASEUS Partition...
I have Windows 8.0 and I keep getting this message while trying to update the video app from the Windows Store. Is there any way to solve this problem and download the update to this app?...or Is there another app I can use to replace the video app?
Windows 8.1 Error Code (BAD_POOL_CALLER) in BSOD Crashes and Debugging
The other day out of nowhere I got this error code upon the BSOD "BAD_POOL_CALLER" now I tried a few things to fix this and needless to say it did not work. So I decided to format the computer, using an Ubuntu disk I formated the promary hard drive to a Fat32 file system in a hope that the...
Hi dears, i have a pc that which it's cpu is 64 bit base and in the past i installed windows xp x64.now i want to install windows 8.1. at first i tried to install windows 8.1 X64 but after installation it cannot boot and the error is : Error Code 0x0000005D Parameters 0x00000000BFEBFBFF ...
I keep getting error code 0x80070570 An unexpected error is keeping you from creating the folder. If you continue to receive this error,you can use the error code search to help with this problem any suggestion to fix would be appreciated Thanks D
I have this issue for some days when i boot my PC. I only have my keyboard and mouse on USB, nothing else. Here is the picture.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook