Windows 8 and 8.1 Forums

Stuck configuring updates on new laptop

  1. #1

    Posts : 1
    Windows 8.1

    Stuck configuring updates on new laptop

    I just got my Lenovo Ideapad Y500 back from Lenovo today after it needed its hard drive and motherboard replaced. I turned it on, set it up, and spent a couple hours downloading and installing things, as well as transferring files and uninstalling all the freeware that came with it. I accidentally uninstalled Realtek (my sound driver) and tried reinstalling, but no devices would appear in my sound configuration settings. In any case, I tried restarting and Windows started downloading updates. It had 108 total, and after two hours it finally finished downloading them and then said "configuring updates, don't turn off your laptop" or something to that effect. After a few minutes it said "Failure configuring Windows update. Reverting changes. Do not turn off your computer." Then after a few minutes of doing that it restarted and now it's stuck on that screen. When I try restarting, the Lenovo icon appears, the screen goes black, then it turns blue and flashes the "configuring updates" screen for a second before immediately returning to "Failure configuring Windows update. Reverting changes. Do not turn off your computer." I've tried restarting multiple times and this is all that happens now. What should I do? I cannot access any other part of Windows to my knowledge, and I don't know how to access safe mode while starting up, f8 doesn't do anything. Help, please!

      My System SpecsSystem Spec

  2. #2

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    Lenovo is finicky that way, at boot you must repeatedly tap F8 to get into Safe Mode.

    Once in, select a restore point prior to getting those updates.

    108 updates is to much at a time to install, do it in batches of 5
      My System SpecsSystem Spec

Stuck configuring updates on new laptop
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