Windows 8 and 8.1 Forums


Windows update gives eror when it tries to install drivers

  1. #1


    Posts : 4
    Windows 8.1

    Windows update gives eror when it tries to install drivers


    When I search for updates with windows update it finds the drivers I want but it gives me an error message whenever I try to install them.
    Click image for larger version

    Click image for larger version

    I already tried downloading the latest windows update (when I install it, it says the update was succesful and asks me to restart, but when I search again after restarting the update shows up again and lets me install it again).

    I also tried deleting and renaming my software distribution folder and using the windows troubleshooting program.

    Overall I'm not really too fussed about most of the things it's trying to install apart from the drivers for the wireless reciever for my xbox controller as it won't work without them. When I try to install the driver files through device manager it gives me this error message

    Click image for larger version

    my main reason for mentioning the windows update problem is that I assume the problems are linked as the wireless reciever works perfectly on my laptop. Up to about a week ago it also worked perfectly on this computer using the same usb port that it uses now.

    Click image for larger version

    As you can see, on the 19th, it suddenly began to say "NULL DRIVER". I checked my system restore and it tells me that I installed a windows update on that day just before it suddenly stopped working. I tried reverting back to this restore point (before the update) and nothing had changed, the device still would not work.

    If anyone has any suggestions or would like more information just respond to this thread. Thank you.

      My System SpecsSystem Spec

  2. #2


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Hey mate, I recommend going to the hardware manufacturer's website to obtain drivers. Sometimes they have more up-to-date/stable drivers available that MS hasn't released yet (actually, often). It is the safest place to ensure you are getting the right driver, as well. I've had too many problems with driver updates from windows update, so I recommend turning off updating drivers (but keeping windows update automatic!).

    See if this helps with your update issues: Fix Windows Update Error messages and other Windows Update issues
      My System SpecsSystem Spec

  3. #3


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    ^Failing that, here is the MS fix for the specific error: Windows Update error 80070003 - Windows Help
      My System SpecsSystem Spec

  4. #4


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    In addition, make sure all your drivers and BIOS are up-to-date from the motherboard manufacturer's website. I believe you have a Asus P8-Z77-LX2, so you should find all of that here: ASUSTeK Computer Inc. -Support- Drivers and Download -select the correct OS (ie Windows 8.1 x64), and have at it.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1


    Quote Originally Posted by DustSailor View Post
    In addition, make sure all your drivers and BIOS are up-to-date from the motherboard manufacturer's website. I believe you have a Asus P8-Z77-LX2, so you should find all of that here: ASUSTeK Computer Inc. -Support- Drivers and Download -select the correct OS (ie Windows 8.1 x64), and have at it.
    Already tried all this. I'll just leave the thread open incase anyone can relate to my problem.
      My System SpecsSystem Spec

  6. #6


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Quote Originally Posted by badman454 View Post
    Quote Originally Posted by DustSailor View Post
    In addition, make sure all your drivers and BIOS are up-to-date from the motherboard manufacturer's website. I believe you have a Asus P8-Z77-LX2, so you should find all of that here: ASUSTeK Computer Inc. -Support- Drivers and Download -select the correct OS (ie Windows 8.1 x64), and have at it.
    Already tried all this. I'll just leave the thread open incase anyone can relate to my problem.
    I can't relate?

    Sorry about that
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1


    [QUOTE=DustSailor;395120]
    Quote Originally Posted by badman454 View Post
    Quote Originally Posted by DustSailor View Post
    In addition, make sure all your drivers and BIOS are up-to-date from the motherboard manufacturer's website. I believe you have a Asus P8-Z77-LX2, so you should find all of that here: ASUSTeK Computer Inc. -Support- Drivers and Download -select the correct OS (ie Windows 8.1 x64), and have at it.
    haha sorry, didn't mean to be rude. Thanks for the suggestions.
      My System SpecsSystem Spec

  8. #8


    Posts : 4
    Windows 8.1


    Okay, fixed it. If anyone stumbles onto this thread having had the same problem as me, reply and I should get an email and I will come on here and explain what I did to fix it.
      My System SpecsSystem Spec

  9. #9


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Quote Originally Posted by badman454 View Post
    Okay, fixed it. If anyone stumbles onto this thread having had the same problem as me, reply and I should get an email and I will come on here and explain what I did to fix it.
    I believe the question of emails is against Forum Rules

    Forum Rules - Please Read!
      My System SpecsSystem Spec

  10. #10


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Quote Originally Posted by Nuccii View Post
    Quote Originally Posted by badman454 View Post
    Okay, fixed it. If anyone stumbles onto this thread having had the same problem as me, reply and I should get an email and I will come on here and explain what I did to fix it.
    I believe the question of emails is against Forum Rules

    Forum Rules - Please Read!
    No, he meant that he would get an email about a reply to this thread. A notice from the forum, if you will

    Quote Originally Posted by badman454 View Post
    haha sorry, didn't mean to be rude. Thanks for the suggestions.
    no harm no foul

    Quote Originally Posted by badman454 View Post
    Okay, fixed it. If anyone stumbles onto this thread having had the same problem as me, reply and I should get an email and I will come on here and explain what I did to fix it.
    It would be really cool if you explain it anyway, just in case. If nothing else, it helps me to learn so I can help others more efficiently in the future. If you've got the time.
      My System SpecsSystem Spec

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