Windows 8 and 8.1 Forums


How do I revert a Windows update?

  1. #1


    Posts : 3
    Windows 8.1

    How do I revert a Windows update?


    My son has an MSI Laptop running Windows 8.1. Following a recent Windows update (he cannot be more specific) he is no longer able to use his Admin (the only one) account. He sees the mouse pointer but the rest of the screen is black. Ctrl-Alt-Del does bring up a panel offering the usual options to shut down, reboot, Task Manager, etc. - but when I select Task Manager with the intention of seeing what processes are running, the dialogue does appear, but before it is properly displayed it vanishes. Meanwhile the HDD light is burning constantly. If I simply leave the machine for 30 minutes or so, then the HDD activity subsides but there is still a blank screen. Moving the mouse pointer to the top or bottom right hand side of the screen has no effect.
    Unfortunately we did not have the wits to set restore points
    Interestingly the other account (not administrator) is working without problem.
    any guidance would be much appreciated.

    Neil

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Hello Neil,
    You might want to use this method to assign Admin right for the working account or to turn on the built in Admin account:
    Deleted admin account in Win 8.1 update. How to restore?
    Once logged in with Admin right, create another account, assign Admin right to it, move all personal data to the new account then delete the corrupted account.

    Hope this helps !!!
    Last edited by topgundcp; 17 Jun 2014 at 21:45.
      My System SpecsSystem Spec

  3. #3


    Joisey
    Posts : 315
    Windows 8.1 consumer 64 bit


    You can go to Control Panel - Programs - Uninstall a Program, then click on "View installed updates" on the left. You can sort the view by date installed to help zero in on the problem update.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1

    Recovering an Admin account in Windows 8.1


    Quote Originally Posted by mikeytg View Post
    You can go to Control Panel - Programs - Uninstall a Program, then click on "View installed updates" on the left. You can sort the view by date installed to help zero in on the problem update.
    I deleted the most recent software installations but unfortunately it has not resolved the problem - but many thanks for the suggestion.
    regards.
    neil
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    Quote Originally Posted by topgundcp View Post
    Hello Neil,
    You might want to use this method to assign Admin right for the working account or to turn on the built in Admin account:
    Deleted admin account in Win 8.1 update. How to restore?
    Once logged in with Admin right, create another account, assign Admin right to it, move all personal data to the new account then delete the corrupted account.

    Hope this helps !!!
    I'm going to try this tomorrow - I'm brain dead right now
    Thanks.

    Neil
      My System SpecsSystem Spec

How do I revert a Windows update?
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