Windows 8 and 8.1 Forums


Can't activate Windows 8.1 due to product key issue

  1. #91


    Posts : 11
    windows 8


    I used Rufus to create the Windows 8 bootable disk plus I have the Dell Recovery on a USB.
    Neither work.

    Not sure if I'm answering your question or you need more information.

    "are you using the recovery version or the downloaded Windows ISO?"
    How do I tell the difference?

    Thank you.
    Last edited by GMO123; 04 Jan 2016 at 18:44. Reason: adding more info

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  2. #92


    If Rufus created the USB correctly (did you use the UEFI option?... otherwise turn off secure boot ) it should give a USB option on F12 menu.
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  3. #93


    Posts : 11
    windows 8


    Hi.

    I believe I tried it with secure on and off but I'll try again.
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  4. #94


    Quote Originally Posted by GMO123 View Post
    Hi.

    I believe I tried it with secure on and off but I'll try again.
    OK, Just that I have never not been able to boot a USB, I'm in the dark not seeing what comes up on screen
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  5. #95


    Posts : 11
    windows 8


    A question. With my problem with permissions I think it's better to not copy or transfer over my data and settings because, presumably, the settings would just transfer my problems to my new operating system?

    Is that correct thinking?

    Is there a certain partition I should be putting the new operating system or should I just accept the defaults?

    I'm going to try again tomorrow or Wednesday (I'm busy much of tomorrow) doing everything you mentioned because with trying so many different things I may have gone in too many directions at once and wiped out or set back something I shouldn't have.

    No matter if this works out or not Thank you very much for all your effort. It was wonderful and I'm very grateful.
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  6. #96


    All your personal files are OK, it's just a few licencing files and their registry keys that are out of sync.

    Backup all your personal data and when re-installing use the Windows defaults... re-install your apps and put back your docs/pics etc,


    ,
      My System SpecsSystem Spec

  7. #97


    Posts : 11
    windows 8


    I tried it with the Dell recovery USB. Nothing worked. I tried everything.

    I then tried the Windows.iso USB file. Bingo. It worked with Secure off.

    I then tried to transfer my personal files but it kept asking for additional drivers. I didn't know what it was talking about.

    So I copied as many personal files that I could onto another USB and installed Windows 8.1 without my personal files.
    It worked and then I upgraded to Windows 10,.
    I'm now in the process of putting back my personal files.

    Thank you very much.
    You were a fantastic help and I couldn't have done it without you.

    You have my eternal gratitude.
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  8. #98


    You are welcome, it was my pleasure - see you over at Ten Forums then?
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  9. #99


    Posts : 11
    windows 8


    Yes, I've registered there.
      My System SpecsSystem Spec

  10. #100


    Hi! I bought my laptop new about 3 years ago with windows 8. I updatd to windows 8.1 some time ago. Recently (a few months ago) I had a bunch of problems with my laptop and I brought it to a tech place to get it fixed. When I got it back I've had some thing in the corner of my screen saying "activate windows, go to PC settings to activate windows", and it also says "Windows 8.1 Pro, Build 9600". I don't think I ever purchased Windows 8.1 Pro. My sister has the exact same laptop as me and she has regular windows 8.1. I ran the superfly key finder and it found an installed key and an OEM key. They are both different. I tried using each of these to activate my windows but I got the error code 0x8007007B with the text "the file name, directory name, or volume label syntax is incorrect."

    I don't know why my windows won't activate! My sister has the exact same laptop and hers runs 8.1 without a problem, and she can find her key using Belarc. Also, hers doesn't run Windows 8.1 pro, just regular 8.1. I don't know how I ended up with 8.1 pro? Anyway, what should I do?
      My System SpecsSystem Spec

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Can't activate Windows 8.1 due to product key issue

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